My forward slash key produces a '+' instead of a ' / '

I'm a newbie to Numbers and trying to write a simple formula but can't do division because the forward slash key doesn't enter a forward slash.


OS X El Capitan

Version 10.11.6


Thanks

iMac, OS X El Capitan (10.11.6)

Posted on Nov 20, 2016 9:31 AM

Reply
19 replies

Nov 20, 2016 9:39 AM in response to MrKanzi

On your iMac, open system preferences > keyboard > input sources and make sure you're using the US English keyboard. Also take a look at the shortcuts and text tabs to make sure that there isn't a key swap set up. Finally, if you are comfortable doing so, click the 'restore defaults' button on the shortcuts tab to get the keyboard back to where it should be.

Nov 20, 2016 10:48 AM in response to MrKanzi

I don't have El Capitan in front of me at the moment but this is how it looks in 10.9…

User uploaded file

You need to find the last checkbox to enable the menu item. After that use the menu to show the keyboard viewer which looks like this (it matches your keyboard layout & updates as you press keys)…

User uploaded file


Search the System Preferences for 'keyboard viewer', it seems to take me right to that setting.

Nov 20, 2016 10:15 AM in response to MrKanzi

The 'hatch' key is probably the 'hash' key (a.k.a octothorpe or pound)…

#

That is alt+3 on UK keyboards.


I'd recommend you try Keyboard viewer when the 'Input source' is in your preferred language. Open the Keyboard tab of System Preferences > Keyboard and enable the option to show the character & keyboard viewer in the menu bar.


Now open the Keyboard viewer from the menu bar & press various modifier keys, you will see the on screen keyboard update & display what the output will be for the other keys. You should be able to find the correct combination by trying various cmd, alt, shift, ctrl combinations etc.

Nov 20, 2016 11:52 AM in response to MrKanzi

MrKanzi wrote:


a keyboard layout is seen in the preferences window when i select the Input Sources tab.


Exactly what is the name of the layout you see in the Input Sources tab? You should normally only have one, called US or ABC, if you are writing English. If you are writing something else, you should tell us.


Having + in place of / sounds like a French or Belgian keyboard.

Nov 20, 2016 12:20 PM in response to Tom Gewecke

Tom,

I'm English and changed my keyboard layout in the Input Sources tab to British. I have tried the US layout as Stuart recommended but that didn't work.

I should correct my earlier reply to Stuart's 10:15 post. I do have the check box for keyboard viewer and it is checked but can't see keyboard viewer in the menu bar.


I have to leave the Mac alone for today now but will check tomorrow for any further suggestions.


Thanks to you both.

Nov 21, 2016 11:01 AM in response to Tom Gewecke

Tom, when I said it works as it should I meant it was displaying an obelus as opposed to a plus symbol and importantly, calculated properly.


What I avoided bringing into the discussion yesterday (trying not to complicate matters) was that no matter how I wrote the formula it produced the 'syntax error' message. Today, it calculates without problem, and it really was the simplest of equations, which is what led me to think there was a problem with the character.


Thanks again for your help and patience.

Nov 21, 2016 11:12 AM in response to MrKanzi

"Tom could be right with his last thought, the division icon does look a little like the plus sign but are my new specs so bad???"


Hi MrK'


If this is happening in the formula editor, Tom is definitely correct. Numbers 4 (also Numbers 3) replaces the slash with the division sign ( ÷ ) automatically when / is typed in a formula. It also replace the multiplication operator ( * ) with a multiplication sign ( × ) when typed in a formula. These substitutions should not be made in text entered outside the formula editor.


And your specs are probably as good as those of the many people who have previously asked this question. 😁


Regards,

Barry


PS: On the U.S. (and Canadian English) keyboard layouts, shift-3 is # and option-3 is £. I suspect the two 'pound' sign positions are flipped on the English keyboard.

B

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My forward slash key produces a '+' instead of a ' / '

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