Well, this time it’s final: my MPB t/b 13” 3,3 Ghz is being returned. Problems were gone after updating to 10.12.2, but returned. Warning: the extended return policy doesn’t apply to everyone!
My MBP has not one, but two battery problems. Battery estimate is lousy, mostly just a little more then 5 hrs, sometimes not more then 2 hrs, and it’s not just the estimate: when it gives 2”17” it completely unloads en automatically shuts down after 2’17” exactly. Worse, the computer gets so heated up, you can’t work with it in your lap anymore. In just ten minutes, having only the lid open, no apps running, the battery heats up tot 39.8 degrees C and stays there. I did a clean install of Sierra. Shut down Dropbox en Sync. Don’t use iCloud or TimeMachine. Stopped working with Epic (a Chrome clone). Waited for Spotlight to finish indexing. Reset the SMC and the PRAM. Repaired disk permissions. Let Onyx do an deep clean of the computer. Updated to 10.12.2. Some actions helped, one loadcycle long. In the old Sierra it was the system app WindowServer that was acting up, demanding 130 percent of CPU usage constantly. After the update it is the Finder demanding 98 percent of CPU usage, no apps running. The battery drains like crazy, one time from 42 percent to 0 (and automatic shutdown) in just 45 minutes, with no apps running, and no syncing or indexing going on. I’ve been trying for more then 40 hrs now to get this computer to work. That’s crazy, especially a Pro computer should work right out of the box. Apple is not acknowledging the problem, and therefor not addressing it. The guy of the Apple Helpdesk here in Holland ridiculed and denied the problem, was indifferent, lectured me, and even got rude. Yesterday, with again the computer to hot to hold in my lap, I discovered that the extended return period doesn’t apply to this MPB, maybe because I ordered it end of october. If I want to return it, I have until december 19. It forced me to make a decision. Apple left me no choice, I feel. I want my money back. I’m not confident a new computer will work properly right out of the box and offer a decent and reliable battery time, and don’t want to spend any more time trying to fix these problems. It was the most expensive computer ever for me, and I so much wanted it to be best computer I ever owned. Not. As a 29 year long Apple only user I’m very disappointed. As a long time Apple stockowner I’m deeply worried.