The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Mail won't sign in to msn account since they switched to outlook. on iPhone, when setting up new account, I can select outlook as an option - and that worked. on iMac OS X sierra, there's no outlook option. I tried "other mail account" but that doesn't work. any suggestions?
Thanks!
iMac with Retina 5K display, iOS 10.1.1
Everyone seems to be having this problem with MSN/Hotmail all of a sudden. I tried this suggestion, and it just shows a red dot next to the account in the Mail App, and says "offline".
Thanks for trying. I got no joy with this either... it set the account up (thanks!!), which is more than before, but still offline. 😟
So - I did this yesterday, and while it added the account - it still wouldn't go live. Woke up this morning...and magically the mail is back online. Thanks!!!
This was fixed by Microsoft, as of today. The problem was caused by Microsoft, and fixed by Microsoft.
Thanks! That worked. The answer above worked, but this morning it couldn't bring it online. Not sure what was up...but tried this and it worked. Thanks again!
Change to an email provider whose product works all the time. Even in the morning.
well...it works fine, 24/7 on my iPhone, but not on my iMac. so while I'd like to kick msn...I'm not sure it's all them. but thanks
If it its fine why complain about it
Adding @msn.com account on Mac OS X sierra
