MacBook Pro 15" 2016 Touch Bar Speakers Issue

MacBook Pro 15-inch 2016, Touch Bar, 2.7Ghz, 500GB SSD, 16GB LPDDR3, Radeon Pro 455 2GB, Mac OS Sierra / Windows 10 (BootCamp)


Sympthoms:

  • Initial symptom: Popping sounds on speakers (even in mute) when running Windows 10 on BootCamp
  • Unbalanced, distorted and low power sound both in Mac OS and Windows 10
  • Irreversible (even restarting the laptop)

Actions taken:

  • Contacted Apple Support
  • Reseted NVRAM
  • System check
  • Reseted original factory settings

Comments

Seems it is a hardware issue possibly caused by a BootCamp driver malfunction on Windows 10

Recommendation:

  • Do not use Windows on BootCamp until an official fix is released
  • Use Parallels or similar software instead BootCamp if you need to run Windows software


Please comment if you had a similar issue.

MacBook Pro (15-inch, Late 2016), iOS 10.1.1

Posted on Nov 23, 2016 8:40 PM

Reply
34 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro 15" 2016 Touch Bar Speakers Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.