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Lyonac Author

Level 1

33 points

MacBook Pro 15" 2016 Touch Bar Speakers Issue

MacBook Pro 15-inch 2016, Touch Bar, 2.7Ghz, 500GB SSD, 16GB LPDDR3, Radeon Pro 455 2GB, Mac OS Sierra / Windows 10 (BootCamp)

Sympthoms:

Initial symptom: Popping sounds on speakers (even in mute) when running Windows 10 on BootCamp
Unbalanced, distorted and low power sound both in Mac OS and Windows 10
Irreversible (even restarting the laptop)

Actions taken:

Contacted Apple Support
Reseted NVRAM
System check
Reseted original factory settings

Comments

Seems it is a hardware issue possibly caused by a BootCamp driver malfunction on Windows 10

Recommendation:

Do not use Windows on BootCamp until an official fix is released
Use Parallels or similar software instead BootCamp if you need to run Windows software

Please comment if you had a similar issue.

MacBook Pro (15-inch, Late 2016), iOS 10.1.1

Posted on Nov 23, 2016 8:40 PM

Best reply

miccael

Level 1

8 points

Posted on Jan 2, 2017 4:07 PM

Dear Lyonac

I have just bought my new MacBook Pro 13" 2016 with touch bar (2,9 GHz, 512 GB model, 8GB RAM).

After seeing these posts I have decided not to run BootCamp for my Windows partition and used Parallels.

Here's what happened.

Installed latest Parallels 11 on my Mac, running latest MacOS.
Installed genuine Windows 7, activated.
Installed Parallels Tools
Installed Chrome, opened YouTube, played a song and speakers started to produce static while changing the sound.
Speakers produce no sound distortion or low sound, they do perform completely normal as long as you do not change the sound (volume up/volume down).
Went back to MacOS, sound works fine, just as before.

And just because of this I do NOT recommend anyone to install Windows (7 in my case) via Parallels on new MacBooks Pros.

I am an old time Parallels user and I doubt that this is their fault.

From my research and understanding, it is something to do with sound drivers of Windows (7 as well as 10) that cause this issue.

If you have any questions: Twitter @officialimicca

View in context

34 replies

Feb 17, 2017 4:44 PM in response to Lyonac

Mine pops when I plug in my USB 3 hub without being in bootcamp so it seems to have some other issue as well.

Mar 8, 2017 1:13 PM in response to evry1lovej

I have not tried replacing it due to the fact that it happened to me now about 4-5 times even with external speakers plugged into the headphone jack that I got this "rumble sound" again.

Mar 22, 2017 5:42 PM in response to Spinfusor

Have exact same problem .did you end up finding a fix ??

cwt016

Level 1

19 points

Sep 29, 2017 6:03 AM in response to r0bb12

It won’t help. It’s a hardware issue that you basically blew your speaker. I had to send mine into Apple under warrenty and they replaced the top case with battery.

MacBook Pro 15" 2016 Touch Bar Speakers Issue