Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 battery loosing power when switched off

Good Afternoon All,


I have been noticing that I am loosing battery power even when the iPhone 7 is turned off?


Last night I turned my phone off with 97% power showing, when I turned it one this morning it was showing 64%?


Any Ideas?

iPhone 7, iOS 10.1.1

Posted on Nov 24, 2016 7:33 AM

Reply
Question marked as Best reply

Posted on Nov 24, 2016 8:56 AM

If the device is truly powered off, nothing is running that could account for a power drain. Some loss of power over time is to be expected, but the reported drain is extreme and can only really be explained by a physical short causing something to consume power.


Unless, of course, the OP is mistaken in believing or stating that the device is turned off, and it's actually only in standby...

17 replies

iPhone 7 battery loosing power when switched off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.