Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro 2016 touch bar randomly crashes

Hi,


I have recently been experiencing random crashes on my new MacBook Pro 13-inch 2016 touch bar.


Crash occurs randomly but usually it seems whilst watching a movie, downloading or transferring large files to external hard drives (usually at the same time).


Has this happened to someone else? Would appreciate some insight on this.


Error I am getting is this:


Sat Nov 26 13:34:22 2016

*** MCA Error Report ***

CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-6287U CPU @ 3.10GHz



Thanks!

MacBook Pro (13-inch, Late 2016, 4 TBT3), macOS Sierra (10.12.1)

Posted on Nov 26, 2016 5:58 AM

Reply
150 replies

Apr 5, 2017 11:19 AM in response to icarrus

My 2016 15" MacBook Pro is on OS 10.12.4 and crashed with the following message:


*** MCA Error Report ***

CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i7-6920HQ CPU @ 2.90GHz, CPUID: 0x506E3)

CATERR detected! No MCA data found.


This happened while in the middle of an initial backup to an external HDD (LaCie, Porsche design). The drive is network attached, and the MBP was connected to the network via a third-party USB-C/Ethernet adapter. As I mentioned, the computer was in the middle of a first backup when someone closed it. The crash happened when I re-opened it.


This is actually my second (replacement) MBP. The first one had similar very frequent crashes although with very different error messages. The replacement computer worked perfectly fine for about 4 weeks until crashing.


I believe now that it has something to do with using the LaCie HDD and adapters. I don't think there is a point in exchanging this laptop too - the problem will just keep happening.


After I'm done with the initial backup, I'll switch to automatic backups over wifi. Hopefully with adapters & cables eliminated from the picture, the problem will go away.

Apr 5, 2017 12:32 PM in response to zornie

It is not your adapter's fault, it is new MBP's fault.


Everybody trying to blame external devices, adapters, screens...when the real problem are the computers.


I am so impressed on how good Apple's marketing is...we prefer thinking is our fault rather than their fault.


It is an Apple computer, it just has to work.


I am working on a 2012 MPB retina until the new MBP is released...then I will decide what to do.

Apr 5, 2017 3:59 PM in response to ZambriGo

Don't get me wrong: I also think that there is a design flaw with the new generation of MBPs that so far Apple has been unable to fix or even make people aware of. At the same time, it seems that to trigger the problem, one has to be using a third party HDD or certain combinations of HDDs/adapters. For example, many people mentioned Porsche Designed LaCie HDDs.


I certainly would not recommend buying a new MBP until Apple sorts this out, or at least tells us for sure what external devices one has to avoid.

May 23, 2017 2:03 PM in response to icarrus

Same thing happened to me today. I'm running a Keynote presentation and plugged into a professional 4K video system via HDMI. The computer wasn't running the presentation and crashed while idle.


It gave me the following crash report header:

*** MCA Error Report ***

CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i7-6920HQ CPU @ 2.90GHz, CPUID: 0x506E3)

CATERR detected! No MCA data found.

Aug 14, 2017 8:48 AM in response to t.kyhn

You will get a pop up saying your machine shutdown unexpectedly and ask if you want to look at the system report. If you click on the system report, you will see the panic stack trace and the "MCA error" message as described by the original poster.


If you are not seeing any of this, you most likely don't have this problem.

Aug 14, 2017 8:57 AM in response to t.kyhn

But on restart, do you see the MCA error message?


Your problem sounds like a driver issue with that USB drive. For example, go use a USB stick or some other USB mass storage device and see if it still happens.


In my case, it has to do with suspend. I never see crashes when I am copying data to my Glyph drive (I do that all day long too).

Aug 28, 2017 8:42 PM in response to icarrus

Just happened for the first time for me - 2016 MBP 15inch Touchbar with 2 USB-C external drives, a Thunderbolt Display attached via a Thunderbolt 3 to Thunderbolt 2 adapter and a HooToo USB-C hub (with nothing attached to it). Lid was closed, computer should have been asleep, happened mid day while I was at the office. Running macOS 10.12.6.


Mon Aug 28 13:19:53 2017



*** MCA Error Report ***

CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, CPUID: 0x506E3)

CATERR detected! No MCA data found.

MacBook Pro 2016 touch bar randomly crashes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.