any idea what error 3503 is?

I was updating my iPad to the latest iOS version and the install crashed. whenever I'm trying to reset the iPad I get a message from after it extracted the firmware that the iPad couldn't be restored and that an unknown error occurred (3503). Any clue ?

Posted on Nov 30, 2016 5:12 AM

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Posted on Sep 24, 2017 4:15 PM

It's an issue with the TSS server. It gives the following output:

Sending TSS request attempt 1... TSS server returned: <html>

<head><title>403 Forbidden</title></head>

<body bgcolor="white">

<center><h1>403 Forbidden</h1></center>

<hr><center>Shield</center>

</body>

</html>

Basically, it's on Apple's side. It's NOT an issue with your devices. Just wait a little while for them to fix it.

187 replies

Sep 24, 2017 7:57 PM in response to Ble75

I am having the same problem. I tried updating from iTunes 12.6 to the latest 12.7 and still have the same problem.

My iPhone is a 6S Plus running IOS 10.3.1.


I have never done anything unusual to this phone. No jailbreak or anything else. I've rebooted, reinstalled iTunes, and always get the 3503 error. I turned off my antivirus software and anything else that was running. My HOSTS file has no entries in it.


For all the money i have paid Apple over the years I expect a lot less hassle. in fact, that is the reason I choose Apple, because it is supposed to be easy and stable. I use my phone for banking, phone, messages, browser, weather, and that's about it. This should be easy.


Of course I don't expect Apple to give a **** or reply here, or make any effort to assist me. This is purely a way for me to vent. Samsung Galaxy Note is looking better to me each day.

Sep 25, 2017 1:19 AM in response to jenickhof

Didn't work for me. I tried to install IOS 11 last night via my pc as recommended. After downloading and trying to install, iTunes told me I had to update or update/restore to my iPad (yes I have a backup on my pc). I kept getting this error message - unknown error(3503).


I went through all the recommended steps - downloaded the latest iTunes, pc is up to date, turn off security etc but nothing works. I just tried your suggestion too, that doesn't work either.


***** as I have a need for this device today. My plan is to visit the local apple store now :-/

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any idea what error 3503 is?

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