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Level 1

25 points

2016 Macbook Pro 15" Palm Rejection Issue

I've had my 2016 Macbook Pro 15" for about a week now, and I love most of it except for the fact that the palm rejection on the track pad is not nearly good enough for (my) normal typing. I'm a longtime MacBook Pro user, and have never had any issues with any trackpad while typing, but cannot make it more than 1 sentence on this model without the cursor doing something crazy and typing intra-sentence 2 paragraphs up. It's incredibly annoying.

I've resorted to simply keeping my wrists fully elevated while typing, but that is both uncomfortable and ridiculous for a $3k laptop. Are there any settings I can adjust or programs I can download to improve the palm rejection on this MacBook Pro? Any suggestions are appreciated.

Best,
David

MacBook Pro (15-inch, Late 2016), iOS 10.1.1

Posted on Nov 30, 2016 6:58 PM

Best reply

nobodyinparticular

Level 1

4 points

Posted on Jan 21, 2017 4:40 AM

Agree with your complaint. Someone at apple seems to think that if a large-ish trackpad was good, then a hilariously oversized trackpad must be better.

I tried covering the edges of the trackpad with paper but the trackpad (mis-)senses input through the paper.

Hopefully apple will put out a software update that will allow users to simply reject most of the hilariously oversized trackpad area. I dont need more than the usual small rectangle in the center of the trackpad.

Also hitting touch bar buttons by accident all the time. I basically disabled touch bar as much as possible in preferences to avoid this.

A lot of awful design decisions in this new macbook. Removal of magsafe, the new keyboard is horrible, etc.

View in context

48 replies

Dec 3, 2016 11:56 AM in response to sirjustin1

I expect they already know about this and folks are working nights and weekends on a fix.

You can try putting pressure on Apple if it makes you feel better. But the place to do that is at the genius bar or on the Phone to Applecare support. Everyone here is a volunteer.

In the meantime, I have provided some "work-arounds". If you do not find them helpful, please ignore them.

JDPerren

Level 1

14 points

Dec 25, 2016 8:50 PM in response to iPhone99user

The only time I've seen this happen is when you have Tap to Click turned on. The only technique to resolve the issue I've discovered that isn't too onerous is to turn off Tap to Click. (It's off by default.) If you never turned it on, then I can't recommend anything. Yes, one shouldn't have to work around the problem, but perhaps that will help. I, too, have never had this problem on my Macbook Air (2011), but experienced on the Macbook 12 inch (2016), the Macbook Pro 13 inch (2016, non Touch Bar) and Macbook Pro 13 inch Touch Bar.

tigakub

Level 1

9 points

Dec 25, 2016 10:32 PM in response to iPhone99user

This might not be the answer you'd expect, but I have quite severe carpal tunnel issues, and was told by several therapists that if you have to do extended keyboarding, the worst thing for your wrists is to rest them on ANYTHING, even a padded wrist rest. It's preferable to keep them suspended, as if playing the piano. Besides preserving your carpal tunnels, it would also address the issue caused by the oversized track-pad.

Playfoot

Level 1

12 points

Jan 10, 2017 11:22 PM in response to iPhone99user

I too have this problem. Note I have many other issues with the new MacBook Pro, but will settle for solving this issue.

Extremely frustrated.

kevinmil

Level 1

9 points

Jan 24, 2017 8:21 AM in response to iPhone99user

Thank you! It was driving me crazy and this fixed it.

Flenfly

Level 1

8 points

Jan 28, 2017 9:22 PM in response to Playfoot

+1 this.

I too have many issues with this new hardware. They all seem minute but for a machine costing this much.....

Feb 13, 2017 6:09 PM in response to Flenfly

same here with the touchpad and battery issues. just got off the chatbox with tech support and they weren't helpful or very courteous. genius bar is next

Mar 13, 2017 11:42 AM in response to Playfoot

Good to know. I'm currently checking how much I would lose on selling my MBP with apple care. It might be worth the cost at this point.

Mar 18, 2017 9:27 AM in response to iPhone99user

HI all,

I'm about to purchase same machine, that will replace my old MacBook Pro, but I'm still pretty sceptical about the problem with the Palm Rejection. Is the problem solved?

Mar 18, 2017 1:36 PM in response to davidvladimirov

No, it's not solved. If I knew all the problems this model had I would not have purchased the 2016 touch bar model.

Mar 20, 2017 1:18 AM in response to joefunny777

Thanks a lot for the response. Then I'll probably wait till the next "Pro" release and if it still have touch-bar and that stupidly big touch-pad then probably I'll switch to PC. 🙂