2016 Macbook Pro 15" Palm Rejection Issue

I've had my 2016 Macbook Pro 15" for about a week now, and I love most of it except for the fact that the palm rejection on the track pad is not nearly good enough for (my) normal typing. I'm a longtime MacBook Pro user, and have never had any issues with any trackpad while typing, but cannot make it more than 1 sentence on this model without the cursor doing something crazy and typing intra-sentence 2 paragraphs up. It's incredibly annoying.

I've resorted to simply keeping my wrists fully elevated while typing, but that is both uncomfortable and ridiculous for a $3k laptop. Are there any settings I can adjust or programs I can download to improve the palm rejection on this MacBook Pro? Any suggestions are appreciated.

Best,
David

MacBook Pro (15-inch, Late 2016), iOS 10.1.1

Posted on Nov 30, 2016 6:58 PM

48 replies

Jul 12, 2017 10:05 PM in response to Itineratus

Did they open a case for you and escalate it?

Jul 12, 2017 11:29 PM in response to Itineratus

I’d recommend calling. The person on the phone likely will not be able to help directly, but hopefully they will escalate it. The more people who do this, the more likely this is to get fixed.

WGMc

Level 1

4 points

Jul 18, 2017 11:18 AM in response to Grant Bennet-Alder

Really? I get the feeling that working nights and weekends ended with the Jobs era. It doesn't seem like anybody at Apple does much besides counting their cash these days.

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2016 Macbook Pro 15" Palm Rejection Issue