Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

18 points

Graphics Issue: 2016 MacBook Pro 13" w/ Touch Bar

Unit: Late 2016 MacBook Pro 13" w/ Touch Bar (Processor: 2.9GHz Intel Core i5; Memory: 8GB 2133 MHz LPDDR3; Graphics: Intel Iris Graphics 550 1536 MB; macOS Sierra Version 10.12.1)

Problem: Display flashing/Graphics Issue

Description: In full screen mode of Microsoft Powerpoint, the screen flashes periodically. It does not appear to affect the functioning of the application. Looks very similar to some of the issues I've been seeing videos of with the 2016 MacBook Pro 15". I have not noticed the issue with any other applications as of yet, but I have only had my computer for 7 days and I do not use many of the photo/editing applications. If PowerPoint can cause the GPU to have difficulty, I suspect that any serious media editing applications will also trigger this issue.

I have included a couple of screenshots from a video I took of the issue, which shows the display during one of the very quick flashes of the screen.

I have confirmed this graphics issue on two separate computers, both of them 2016 MacBook Pro 13" w/ Touch Bar. It seems that the existing discussion blogs only highlight graphics issues with the 15", which is why I felt I should highlight this issue specifically in the context of the 13" model.

Hope this gets solved in the future--buy AppleCare and stay tuned for Apple's response to this ongoing problem.

MacBook Pro with Retina display, macOS Sierra (10.12.1), 2016 MacBook Pro 13" w/ Touch Bar

Posted on Dec 2, 2016 9:58 AM

25 replies

Dec 9, 2016 11:22 AM in response to jimla44

Yes, it happens to me when it's "cold" too. If I leave it for an hour or two, it's OK. That's why I thought it's a hardware problem first. Then I realized it only happens when the resolution is scaled. So I hope it's a software problem and it will be fixed soon.

JPL007

Level 1

50 points

Dec 13, 2016 10:23 AM in response to barbersh12

Update: MacOS version 10.12.2 (released today) fixes the graphics issues.. here's the article with info: http://arstechnica.com/apple/2016/12/macos-10-12-2-includes-graphics-fixes-for-t he-new-macbook-pros-and-more/

Dec 14, 2016 8:38 AM in response to JPL007

Did not fix it for me.

jimla44

Level 1

4 points

Dec 14, 2016 1:05 PM in response to spinneret

I still have the pixelated screen briefly at startup after upgrading to MacOS 10.12.2. I am using scaled 1280 X 800 resolution because the default screen text is too small. I have not yet captured the screen using a camera, but it it looks the same as your photo. Have you reported this bug to Apple?

Thanks,

Jim

Dec 14, 2016 1:09 PM in response to jimla44

I reported it to Apple support twice. In both cases, the person that handled the case did not have the necessary skills to understand the issue let alone help me solve it. I was very disappointed.

pslawing

Level 1

9 points

Dec 14, 2016 7:06 PM in response to jimla44

Update did not fix for me. I am on my second laptop one with touch bar one without touch bar. Very disappointed!

EmAnTo

Level 1

9 points

Jan 11, 2017 6:47 AM in response to barbersh12

I'm having the same problem especially when PowerPoint slides are displayed on a second screen. Also have a similar (black not blue) flickering issue when playing Diablo.

pslawing

Level 1

9 points

Jan 27, 2017 3:23 PM in response to jimla44

Wish mine had! Update didn't do anything

Mar 9, 2017 5:33 AM in response to barbersh12

I updated to the latest os and still get graphic display issues. I recorded it when I was at a coffee shop. Here's the video. Anyone else get something like this?

https://youtu.be/jNZx6jNuh0k

Mar 29, 2017 12:18 PM in response to barbersh12

I have had this issue. I have the 13" MacBook Pro with touch bar. I just updated to Mac OS 10.12.4 and the problem seems to be resolved. At least that my first impression.

Graphics Issue: 2016 MacBook Pro 13" w/ Touch Bar