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Slow Keychain on 2016 Macbook Pro with Touch Bar

Hello,


With the new Macbook Pro 2016 (Touch Bar) the keychain became very slow.

Any search query or even clicking on show password, will bring up the spinning wheel. Overall everything takes longer, I'm migrating from a Macbook 12".


Is this related to the use of the new chip with secure enclave, is anybody experiencing the same problem?

MacBook Pro (13-inch, Late 2016, 4 TBT3), macOS Sierra (10.12.1)

Posted on Dec 7, 2016 10:45 PM

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Posted on Feb 7, 2017 7:11 AM

I had a little more thinking about this. Since I am convinced that this has to do with the new hardware my guess is that the secure enclave is involved in the root of the problem. The secure enclave is used to store the information necessary when using the fingerprint scanner. This is part of the touchbar element which has it's own processor.


So, I tried disabling the Touch ID stuff and guess what - boom, everything works as expected. So, the current workaround is to disable Touch ID.


User uploaded file


Since I use the MBP on an external monitor with a closed lid the Touch ID does not have any value other than gimmick for me and it has troubles reading my fingerprint accurately anyway I don't care too much.


Worst cases Apple can't fix it because the processor used to read out the secure enclave might just be too slow or there is some timeout involved accessing the secure enclave (to save power and reduce heat in that new part of the hardware).


Curious if this fixes it also for you?

134 replies

Sep 27, 2017 6:48 AM in response to qsszb

Oh boy, I really do not want try out a clean install, I don't have the time and nerves for that :-(


BTW, I have > 1.5k items in the iCloud Keychain, but it seems Keychain does not clean up things when passwords change. Maybe the fresh install just cleaned all the doubles and now it is fast sind you only have so few items?


Fishing in the dark...

Jan 11, 2018 1:39 PM in response to Viablub

Same issue, still here on my 2017 MBP 15". Tried with a clean install of High Sierra, no FileVault, and also on Sierra, with FileVault. Haven't had any issues in Safari, but I've only had this machine since October 2017 so it seems the effect on Safari had been worked around by then. Keychain access is dog slow. I have 1300 items in my Keychain. I love iCKC because it works so well on all my other computers and iOS devices, so it's very disappointing to have it crippling my fastest Mac. Strange that it could go this long without any fix from Apple.

Jan 11, 2018 2:05 PM in response to Securonet

Dont think thats the case. Keychain app is quite dated anyway. Assuming Apple have to go back and add the code to enable Touch ID. I would see this as a waste of development time, as its occasional access at best - thats how its ment to work anyway. It works in Safari to browse passwords, its just the old keychain access - which needs to be updated anyway.


I had the bug, wiped everything and reinstalled and now works fine - so i dont think this is something easy to pinpoint and not hardware either. Is annoying - I do agree with that.

Feb 4, 2018 10:25 AM in response to Viablub

I have had this problem to an extreme degree. I don't notice it so much in Safari, but I use Keychain Access a lot to store not only passwords, but notes about accounts that I want encrypted. Keychain Access is so slow now that I have to type each letter into the search box one at a time and wait for the spinning ball before typing the next letter. This is the latest MacBook Pro 2017 15" 2.8GHz 16GB running 10.13.3. It's driving me crazy. Has anyone had any luck with this problem?

Feb 27, 2018 2:16 PM in response to Viablub

Wow, I just got a mail from Apple that they closed the bug!


I'm not sure it that is a good sign or not because the workarounds they implemented in Safari make it usable at least when using Safari, but the root of the problem is still unfixed in 10.13.3. They might see this workaround as the permanent solution.


I'm looking forward to 10.13.4 and cross my fingers that it finally is solved, also when using the keychain app directly. But I have my doubts, I still think it is hardware related and caused by the secure enclave. We will hopefully know soon...

Feb 28, 2018 1:42 AM in response to gnaegi

I also had the closure notice. I would say that this is not a hardware fault, as I posted previously I have a 2016 MBP and had the problem. I had some other issues that caused me to have to reload the OS, and since I did that it never happened since and seems to work like the other MBP out there.


Also during testing I found that it only seem to happen to me when using iCloud Keychain


There is most definitely something todo with the OS - if not iCloud thats causing it.

Feb 28, 2018 3:37 AM in response to qsszb

I agree that it is caused by iCloud Keychain. What let me belief that it is hardware related is the fact that I had to MBP with out those problems, one at home and one in the office, and when I upgraded to the new MPB with touch bar the problem appeared immediately. The same Keychain, the same iCloud settings, the same OS version.


I'm glad if I am wrong :-) Let's wait for the next update... I have no time to install a beta, so I will only now when the final release is available.

Apr 3, 2018 3:31 AM in response to Viablub

I installed 10.13.4 today and the problem is much, much better now: keychain now finds items with acceptable speed without showing the spinner.


However, I think they just found a workaround and I am still convinced that this is a hardware problem. When I try to see reveal passwords in the keychain (check this checkbox and then you get prompted for your computer password), it works only in one third of the attempts. Many times, if not most of the time, the password does not show up and I have to re-check the box and re-enter the password. Sometimes it works, sometime I have to enter the password multiple times. It seems to be better when clicking the button instead of entering using the enter key.


My interpretation is that in the background the same timeout due to some fancy touchbar-secure-enclave thing is still there, but they managed to remove the blocking UI with the spinner. For most of the time it looks like they misstyped the password, so most people probably don't bother and just enter the password again.


So far so good. It is useable at least and a lot better than before. I guess moving to the next MBP (without touch-bar) will be the final fix for me.


Did the update fix work for you?

Slow Keychain on 2016 Macbook Pro with Touch Bar

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