What happened to my downloaded videos in iOS 10.2?

I just now figgered it out. I opened iTunes on my PC 64 bit Win 10 Pro

Went to my library. Under the "Movies" section there were no download videos. Under "Home Videos" all of my Videos were there. So as what was said in this forum I changed them to "Movies" The easiest way is to just do one first. Here's how. Right click on the Video then go down to "Get Info" When the next screen opens near the top of that screen in the center there is a tab that says "Options". Click on that. The next screen change the video type to "Movies" Then resync your iPhone / iPad If that works you and can go back to your home movies sceeen in iTunes and do Control A then change all of them at the same time. That worked perfectly for me. All of 150 downloaded videos are on my iPhone 5S. and my iPad Mini 2. If your Wifi is on your home sharing will work as well. Hope that helps

Some of you might want to just go back to 10.1 That's what I did until I learned how to use the new TV app in 10.2 So just back up first. Then restore using the correct IPSW file for your device 10.1 in iTunes. You wont need to jail break it. you will need to put your device in recovery mode. You can find how to on YouTube.

I am having the same exact issue. I was on beta and now don't have the video app. iTunes refuses to sync, telling me I must download the videos app from the App Store, but it's not there! I have tried everything but clean restore, as I have text messages from 3 years ago.

They are still there but your device can't find them follow my instructions on my first post. My iPad/iPhone did the same thing as yours. After renaming the videas in iTunes they were all back on the new TV app. You will need to resync your device after you change them in iTunes to "Movies"

I reported the issue to a tech support supervisor last month, and mentioned this probably on another thread dealing with the same issue. She called me back with a list of diagnostic information that the engineers asked for, involving screen shots from my iMac and iPad, and I spent a couple of hours on the phone with her. They are clearly aware of it and working on a fix.

Meanwhile renaming my youtube downloads and home videos as "movies" instead of "home movies" (or something similar) did the trick, although I had to switch the designations back and forth several times and resync before they all came up. Also, loading the movies onto VLC works, but it's a lot clunkier than a native Apple experience and I opted for the other fix instead.

The problem for me got fixed when I synced my iPad with my laptop. But now there's a different problem. Before the update I used to be able to delete vids from within the Video app. Now, I have to delete them from within iTunes and THEN sync with my tablet.

Ugh!

Sent from my iPhone 6

It gets even crazier. I have a new ipad with AT&T and WIFI. Like everybody else, I lost the video app when I got 10.2

Following the advice above, I turned off the WIFI and my downloaded videos did not appear. I then turned off my cellular data and everything came back. I guess if you can talk to the world, you cannot watch a movie.

Even crazier, when I had everything turned on I had a purchased TV show , Downton Abbey. When I turn off cellular data and wifi, the entire category of TV shows disappeared and then my home videos category reappears.

Go figure. Hopefully 10.2.1.1.1.1 will be out soon and maybe somebody will fix this thing that was never broken until 10.2

I just tried a shortcut and it works. If you go to airplane mode, the WIFI and the cellular data are both turned off and you get your old movies and videos back. This is a lot easier than having to go to settings etc.

This software is early beta at best and should NEVER have been released, let alone not to allow Video.app to be be redownloaded. It doesn't show downloaded videos from your collection (unless they are in apple's cloud), the Cover art is completely screwed up the few times I could view my own home "shared library", and the interface is non-intuitive (modal) in nature. It's designed to force you to only view iTunes content on wi-fi. It's been out for a month now and no fixes. Inexcusable on Apple's part. This should never have been released into the wild without proper testing.

I would NOT recommend anyone to upgrade to 10.2 until this program is fixed or pulled back (unless video content is not important to you).

Call me Regreatfulupgrade/2.0. I too just allowed Apple to upgrade my iPhone 6S to IOS version 10.2 and boy, do I regret doing it! I was just beginning to warm (slightly) toward Apple again (particularly since Apple's public refusal to provide a way for a certain law enforcement agency to breach a customer's private iPhone). Now, I am again regarding Apple with skepticism. After updating to 10.2 the video app is removed by Apple and all videos stored under the app are removed also. I have contacted Apple customer care three times since updating to try to either roll-back the update or reinstall the video app and I have been told neither request is possible. One suggestion by customer care was to download a (purchased) third-party video app from the App store. I do not know what's behind Apple's decision to delete this app but I suspect it has to do with increasing Apple's bottom-line because after installing 10.2 customers will now be forced to the App store if they want download and/or play videos on either iPhones or iPads with version 10.2 installed. So, once again, I view Apple with a jaundiced eye because, although I have no problem with Apple increasing their bottom-line I do have a problem when they do so in a sneaky and surreptitious way by removing a part of the product through the update process (said product, by the way, I already paid for when I purchased my iPhone)

and then "forcing" me to re-acquire the same sort of app through the Apple App store. *NOTE TO APPLE* The video app worked fine, no problems. Therefore, regarding the goodwill and good relations with your customers, in future, when considering "improvements" to your products be mindful of the self-evident axiom "if it ain't broke, don't fix it!

One more quick fix, I found,

1. Connect to internet, used my hot spot on iPhone to connect ipad

2. I open movie through TV app, and play it, then immediately pause it

3. Shutdown wifi, hotspot, etc.

4. go back to tv app and movie will now be there, click play

thanks a lot Apple, got stuck on a 12 hour flight before I figured this out.

So when you are transferring the movies on to a device, the WIFI has to be switched off on the device in order to be used without WIFI? Otherwise if you transferred them while the WIFI was on & active on the device, you need WIFI to make them show up again? Because I open TV and there's literally blank screen.

Using iOS 10.2

I can't vouch for iOS 10.2 but in iOS 10.3.2 the videos that I had selected saved to the TV app no muss, fuss, or bother. So I guess I was lucky bypassing the iOS 10.2 fiasco. Usually these sort of things are not a problem. At least that has been my experience.

This is the the worse thing I have ever seen they only come up if you turn off the wifi so you can not air play them to you Apple TV with out wifi this makes me think I may not buy an apple next time unless this is fixed