What happened to my downloaded videos in iOS 10.2?

ON my ipad, when wifi on, the ios 10.2 tv app does not show any home videos! I have to turn wifi off (offline) to watch them! Apple, what are you doing???

My iphone does not have this home videos problem on ipad. I am not sure about purchased content.

OK, all problems seem to be solved on my iPhone 6 and my iPad Air 2. Also my wife's iPad Air and iPhone 5S. I do not have any Home Movies downloaded to my devices so people who have them may still be experiencing problems. However, with home sharing turned on I can see all movies and home movies in iTunes on all of my and my wife's devices. I did nothing to solve this. It took about three days before both iPhones showed the home movies category. I don't know why.

This worked somewhat, although it took me a little while to figure out that you meant that one should change the "media kind" field within iTunes on the Mac, rather than on the mp4 file itself. Once I did that, the Library in the TV app on my iPad showed the missing files. However, they did not play until I went back into iTunes and selected Add to Device after right-clicking on the files. I had to do that for each movie and sync repeatedly until most of them were added, and then they all played. However, for some reason, even though I changed all the files to Movie from Home Movie, a few of the files instead showed up in a new Home Videos tab under the upper Library text. And I can't get them to migrate to Movies. However, at least I can now play them on a native app.

I had loaded them onto VLC as a workaround, but this is much better. Thanks!

If you have VLC, go to the bottom of the Apps list on iTunes, under File Sharing, where it allows you to add material to specific apps, highlight VLC which should be all the way at the bottom, and you'll see an Add button to the right. Click on that and then go to the files you'd like to include on VLC and select each one. They should then appear in a list in the VLC Documents window.

After reading these, I think I realized what happened. I am in the public beta program. The last beta was version 7 and at that time, it included both the TV and Video app. When 10.2 was finally released, I did not get an update notice because Apple said Beta 7 and the general release were the same. But people who got the general release had no videos app. While on Beta 7, I could play my home movies in the TV app. But as soon as I deleted the Videos app they disappeared. After that, iTunes refused to sync them back until the Videos app was restored...which I cannot do. I suspect that if I were to do a total restore on the phone and reload 10.2, my problem would be solved. Anyone here who cannot sync without the Videos app.....were you in the Public Beta like me?

I was not a part of either the macOS or iOS beta programs. So the problem is likely a bug or programming design error in the TV app.

I was part of the iOS 10.2 beta.

Unfortunately Leonardov's fix doesn't hold for me. I have had to download the videos several times. At one point I had both Movies and Home Videos appearing in the dropdown menu under Library in TV; one video persisted in the Home Video location even though I had changed its designation to Movie as I had the others. But just now I went to check them out and the Library dropdown menu showed nothing; the downward arrow didn't work. So I tethered the iPad to my iMac again and reloaded all of the movies, having to sync several times to get them all to download. I'm not sure what's going on, but obviously I can't count on having those videos there when I want them.

Sometimes it works if I change them all to Home Videos, and sometimes I have to change them back to Movies.

TThe problem definitely has to do with the WiFi interfering with the TV app library (in my case video library), while my iPad Pro is connected to my home WiFi network. when I turn off the wifi in my iPad, the library reappears again, when I turn the WiFi on the video library goes into a stealth mode. However, I do not have the same problem with my iPhone, although both devices are on iOS 10.2, and both devices synced with the same computer, the same iTunes and the same videos. The problem exists only with my iPad Pro 12.9, while connected to a home wifi. Toggling wifi on and off it's like playing cat and mouse game and it's annoying. Hopefully apple will fix the problem, because it happened right after upgrading to iOS 10.2.

below someo mentioned about categorizing the videos as VIDEOS vs HOME VIDEOS will fix the problem. However this doesn't appear to be the case sins both my iPhone and iPad Pro are sharing the same videos that I ripped from DVDs and uploaded. That's not to say that's not possible, but it's the least credible.

I was really hoping today's OS 10.12.3 Sierra beta and iOS 10.2.1 beta 3 update would fix this problem, but still no Videos app in the store and I still get the error message when trying to sync videos that I need the (unavailable) videos app to sync them from my computer. Very frustrating.

This is exactly what happened to me to day when I updated my ipod touch. When the ipod is plugged into my macbook its shows that the movies are still on my ipod but I can't get to them on the ipod. The new TV app gives me a blank white screen.

Just wanted to chime in on this. Discovered the problem tonight, no video app on my iPad or iPhone, tv app doesn't show any of my purchased iTunes music videos on either device. Disabling networking doesn't seem to change anything. Current away from home and my computer, so syncing and/or changing file types on my videos is not possible.

Hoping this is a bug Apple is aware of and will fix, definitely would like to be able to enjoy the videos I have purchased from iTunes.

This is a bug, the solution is to 'buy' something on the Apple Store (a free trailer, for example). Steps detailed here: IOS 10.2 update deleted all videos

"At bottom row of TV app choose "Store", scroll to bottom and select "Free Episodes". Choose anything you wish via "Get". You don't have to download your selection. Since you are now in iTunes, go back to the TV app and select "Library" on bottom row. That's where all my manually transferred videos are... "

Thanks worked perfect for me !!