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After upgrade to 10.12.2 macbook pro has black screen

Last night I did upgrade my MBP in 10.12.2

While updating the MBP has launched a sound shrill and is locked for a while, but after a while he completed the update and I could use the Mac for the rest of the evening.

This morning, however, after boing Startup and the appearance of the apple, it appeared a black screen with only the visible white cursor and the Mac no longer worked.

I tried resetting the NVRAM, the SMC reset, but it did not do anything. When started in Safe Mode I can get to enter the password of my profile, but after still has to be black screen.

I rebooted into recovery mode to do a test to the system disk, but that's ok.

The problem continues as before.

I asked Apple service if it was a known issue and if they had a solution to give me, that was not to reinstall your MacOsX and recovering from a Time Machine backup, but they refused to give me information because the MacBook Pro obsolete.


It 'happened to someone else and was able to solve it?

The my mac configuration is:

MacBook Pro 13" early 2011, 16GB RAM, Startup Disk SSD Crucial MX500 1TB

MacBook Pro (13-inch Early 2011), macOS Sierra (10.12.2)

Posted on Dec 14, 2016 3:17 AM

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Posted on Jan 7, 2017 9:42 PM

I've had this issue for over a month and, to make a very long story short, was on with apple support again today and guess what solved it? ENTER YOUR PASSWORD AGAIN.


That's it. I couldn't believe it.

They had me restart, which I did, and as soon a I entered my profile credentials my screen went black. He told me to enter my password again and it bloody worked.


And just a few minutes ago I woke it up from sleep. Guess what? black screen. I didn't panic, typed my password and it came to life.


This is an issue that they have now acknowledged that seems to be random with Sierra 10.12.2.


Hope this can work for you as well.


Mark

63 replies

Dec 14, 2016 6:46 AM in response to francesco238

You apparently posted this thread twice. I saw the other one and replied as follows:


Same sequence of events here: Upgraded to 10.12.2 yesterday afternoon. Used computer the rest of the day, then went to bed, letting computer go to sleep on its own. This morning, shortly after 5:00AM, we had a power surge, so computer restarted on its own. I now have a blacks screen, with a perfectly operating pointer, but unable to see anything at all. Did the same steps as francesco238 above with no luck. Had a CCC backup, so tried that, but because it had backed up last night at 10:30, it had 10.12.2 on it and the same thing happened. Amazingly, the (Apple) screensaver is working after the usual 15 minute delay, but no sequence of clicks or movements of the cursor or keyboard will get rid of screensaver.


My computer is a late-2012 Mac Mini, with 16Gb RAM, OWC SSD startup drive, Mac 27" Cinema Display


Followup: Tried every little trick I could think of, including one involving Single user ode. MNothing worked. Am in process of restoring from Time Machine backup from yesterday morning.

Dec 14, 2016 6:56 AM in response to francesco238

Apple wasn't much help--he only recommended things that we have already done. I pointed him to this report and a second thread that appeared here in the last hour or so with the same problem. He said random problems occur with every system software update, so wait a day and try again... and he'd pass the report up the ladder...


I'm going to wait a while and watch these forums to see if the problem is widespread. Then I'll try the combo updater rather than using the updater from the App Store.


I also saw this: https://community.spiceworks.com/how_to/82502-mac-mac-boots-to-a-black-screen-wi th-cursor

I'd have to run out of options before I start messing with the Terminal, but you may be more adventuresome than I am.


Charlie

Dec 14, 2016 8:26 AM in response to francesco238

Same problem here. New Mac Book Pro 13". A lot of problem to transfer from Time Machine especially that kind of applications that are running with parallel desktop.

This evening i have update Sierra then black screen. Now reinstalling Sierra.

During the past few years i notice that the quality and performance aren't anymore so high standard like in the past.

I hope that Apple back to focus more on the quality and reliability of products.

Regards

Dec 14, 2016 4:28 PM in response to francesco238

Same issue here, I have a mac mini late 2012

I was able to boot once in safe mode, i successfully saw the login screen but after logging in with my user i found the black screen again

i would like to try from guest user, not sure if it will make any difference


Restoring from time machine i guess it would take a lot of time

What about reinstalling macOS from recovery? can i lose something?

After upgrade to 10.12.2 macbook pro has black screen

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