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Error -36 launching files from time capsule

Hi,


I'm having troubles with my time capsule, starting from today I can't launch an app double clicking on an associated file.

For every file I tried I got the same error 36:

User uploaded file


The files themselves seem to be ok, I can copy them out of the capsule and, when on my desktop, I can launch them without any problem. I can open the files from the "menu open" inside the app as well.

What is wrong, I should worry about the integrity of the time capsule disk?

MacBook Pro with Retina display, macOS Sierra (10.12.2), Time Capsule

Posted on Dec 15, 2016 12:46 PM

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Posted on Dec 31, 2016 6:33 PM

Thanks! This worked for me.

Additional details:

Connect Server is under the "Go" menu. Here is the sample of the server address I entered: smb://10.0.1.1 (it's the TC IP address). Then I connect to that server rather than the default TC link.

44 replies

Dec 20, 2016 7:29 AM in response to ApteryxMAC

I'm having the same experience and it appears to be related to Sierra 10.12.2.


In my case I have an old Mini, acting as a mediaserver to my TV, running Lion 10.7.5 (highest version that'll run on it) with an old TC as an external disk as well as a WiFi repeater.

In addition, I have a MacBook, running the latest Sierra 10.12.2 as my daily-use computer.


Until recently, I was able to stream movies by WiFi from my TC to my PowerBook, but now I'm also getting the same 'Error -36' in all video applications (VLC, QuickTime, Roxio Media Player and MPEG Streamclip), unless I use the 'Open file' function.


If I 'reverse' the procedure, by opening a video-file on the MacBook from the Mini by double clicking, I don't encounter the issue; movies play directly on my TV and no Error -36.


Given the fact that:

a) I only noticed it recently, after upgrading to 10.12.2, and

b) It doesn't appear on my Mini running Lion

I can only conclude that it's a bug in Sierra 10.12.2

Dec 22, 2016 7:24 AM in response to ApteryxMAC

I have had exactly the same problem. The files in different applications won't open inside the Time Capsule, yet when I move them to the desktop of the Mac they open. When I open the same applications I've copied from the TC to another external hard drive they open flawlessly. I've even run a test doc and application file moving it to the TC and it won't open. This morning after a week of working on it, it appears the PDF files will open in my TC but again the other docs and applications will not. This all occurred after updating OS 10.12.2. I've never had a TC problem in almost 7 years. Hate to chuck the TC over this issue.

Dec 26, 2016 8:54 AM in response to mteston1

It's possible to go back via Time Machine backups. Afterward, you should be able to explore your files within TM & get any files that you updated/changed back onto your 10.12.1 install, since it'll be restoring your entire computer back to that point before the upgrade. Make copies of any files you created or changed since the update just in case.

Error -36 launching files from time capsule

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