Hey,
So I bought my grandma an iPhone 5, and she is struggling with it, so I often try to guide her via phone call but is hard, does anyone know an app than allows me to remotely control her iPhone from my iPhone?
iPhone 6s, iOS 10.2
There is no attach.
The iOS device downloads and runs the iOS teamviewer app.
You run the Teamviewer app on a Mac or PC. The iOS device holder sends you you the 9 digit ID. You enter that in your PC/Mac app and click on CONNECT TO PARTNER. Your partner on the iOS device clicks on ALLOW
You'll see this from the PC/Mac. There is NO iOS to iOS control.
Not between 2 iOS devices.
Between an iOS device and either a PC or Mac.
See the video (go to https://www.teamviewer.com/en/latest-version/ and find the section shown in the photo below). The video states that you can do remote control of Android and Windows phones from an iPhone but you can only view the screen of the other phone if the other phone is an iPhone. And note that it requires "Premium and above."
FYI... the free version allows screenshots. As many as you wish, plus chat, you can send wifi settings (?) and set up an email account... all remotely. But no control.
I've used it with a family member and it's not horrible. Not great, but better than phone charades.
My take on the paid version is still no control over an iOS device, or at least a very limited/different level of control. The client has to have Teamviewer's SDK installed.
From the video...
Connect to and remotely control are not the same thing.
Oh, and it's $1600 CAD.
I understand that there is no control over an iPhone -- that is why I stated "The video states that you can do remote control of Android and Windows phones from an iPhone but you can only view the screen of the other phone if the other phone is an iPhone."
I'm not sure if what the premium version offers when the iPhone is a client is different than the screenshots of the free version but at $1600 CAD, for this discussion sceenshots seem more reasonable at the price! 🙂
thank you both for your answers.
I do not want the paid version.
so what I conclude from your answers is that I should be able to see screen shots from the other iphone while I'm using the free version, this is helpful too, I guess I dont need to control the phone, viewing the phone helps aswell.
But the problem is that I still dont understand how to do it.
I downloaded the app on 2 iphones and but the other Teamviewer ID on my phone trying to connect the phone, although it says "connecting" the phone wont connect that why I dont understand what I'm doing wrong
See LACAllen's reply above (the one dated 3:48PM 12/21) -- as I understand that post (haven't tried it myself), you need to run Teamviewer on a Windows or Mac computer with the other device being the iPhone that you want to see.
I downloaded the app on 2 iphones and but the other Teamviewer ID on my phone trying to connect the phone, although it says "connecting" the phone wont connect that why I dont understand what I'm doing wrong
With the free version, there is no iOS to iOS connection possible.
You are are only able to connect one iOS device with either a Mac or a PC.
Either Mac > iPhone or PC > iPhone.
The screenshot I show here is what the Mac's screen looks like when connected to an iOS device.
ohh I see, so this app is not suitable for me. I barely have accsess to a computer.
thats why I need phone to phone app that allows me to see\controll the other phone from my phone
how to remotely control an iPhone?
