AirPods disconnects on calls

You're welcome! With time I have found another trick. When I'm about to make a call, I put both of them on, and then play any song for a couple seconds. Once I see that the sound is OK, I make the call.

Same problem here with iPhone 7 plus.

I've been through THREE (3) pairs of Airpods and all exhibit the same issue.

I've also replaced my iPhone 7 plus with another one ... same problem, although seems to be slightly improved.

This is VERY frustrating. Works PERFECT on music and podcasts though. 😟

My AirPods disconnect while playing music from Apple Music on iPhone 6s. Well, one does, never both at the same time. Sometimes the left AirPod, sometimes the right. Sometimes the AirPods are error free for a week. Sometimes I will loose connection two times per day or more for several days in a row.

If you do not have the case with you, no amount of fiddling will fix things. The only fix is to place both AirPods back in the case after stopping the music. Then taking the offending AirPod out first, then the other. Restart the music. Sometimes this works on the first try, sometimes it takes several tries.

When I go for a walk, I like to travel light. Having to always take the somewhat bulky charging case, even for a short one hour walk means one less other thing I can take. For bike ridding, my shorts do not even have pockets and stuff is contained in an armband - no room for the charging case.

I have other Bluetooth headsets, such as the Plantronics Backbeats and in-ear Beats, but they cut out too much ambient noise (traffic, etc.) to be safe while bike riding. The AirPods let just enough of the outside world in - but this issue with disconnecting makes things frustrating, when it should not be.

Same here. Come on Apple, these are all your devices.

I have also noticed that if you are listing to music on the Apple Watch and get a phone call the AirPods will disconnect if you mute the ring (put your hand over the watch).

I have noticed sever issues related to all these devices interacting with each other. Its like they are all different departments and no one tests each other stuff.

Apple is quick to add features and devices, but testing and updating defects have slowed way down. Its like once they have your money, they don't care.

Are you using any other Bluetooth devices such as Tile? My colleague and I had the same setup: iPhone 7 Plus, Apple Watch Series 2, and AirPods. He was not getting disconnects, while I was. One difference is I had the Tile App installed and a small collection of Tiles for key fobs and my wallet. So, I reluctantly deleted the Tile App and my AirPods were suddenly flawless. After a few weeks, I reinstalled Tile, and the problems returned. Deleted, and back to normal. There seems to be problem with having too many Bluetooth devices talking to the phone at the same time.

I have an Apple Watch series 2. While on the bike path I had no problem receiving calls. At home I couldn't make calls out with my iPhone 7 or 8 plus. I deleted my Tile app, and the AirPods now seem to work ok. I wonder if all hardware similar to Tile's does the same thing.

Thanks for the tip! I just deleted my tile app and my AirPods seem to be staying connected during calls now. Must be an issue with too many Bluetooth devices as you suggested. I had four tiles in range at the time. Now how the heck am I going to find my tiles??????????

Ok to solve the tile issue. All you need to do when you want to use airpods is go into Tile app and in the corner is a gear. Tap the gear to bring up settings. In settings turn off bluetooth. Once done with call. You can tap it back on.

That should be a solid work around.

I now have a new second pair of Airpods. Of course, same problem but now it switches to my handsfree in my car (during a call) without my Apple Watch on...in other words, in my world, it's gotten worse (upgraded to iPhone 8 since my last post).

I have exactly the same problem. Deleted the Tile app earlier. Now with my iPhone 8 plus and the AirPods in my car, it keeps switching to the car handsfree. I had to solve it by putting the AirPods away and start suing the wired EarPods instead.

TumbaSC wrote:

Ok to solve the tile issue. All you need to do when you want to use airpods is go into Tile app and in the corner is a gear. Tap the gear to bring up settings. In settings turn off bluetooth. Once done with call. You can tap it back on.

That should be a solid work around.

If you want to be able to receive unplanned calls via AirPods... you will need to leave Tile's Bluetooth setting disabled except at the point you need to use it... which seriously compromises the features of Tile.

But yes, this works immediately to allow AirPods with phone calls.

same issues with issues connect calls. control center and calls shows airpods connected icon, but no audio. iPhone 7 plus with iOS 11.0.3. disabled bluetooth within Tile and problem gone. Severely limits usability with Tile.

I have the same problem with 10.2.1 iPhone 6s Plus

i récord a video with the problem. https://youtu.be/vZmMUgFF94A

Same problem here except:

1. iPhone 6S Plus
2. Apple Watch
3. Single AirPod still drops connection

This a happened also to me yesterday.

1 Long call disconnected 2 times.

Very annoying.

On Spotify listening no problems.