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iphone 7 matte black white spots on back

I have a crystal clear jelly pouch which i have put on to my iphone 7 matte black, after 2 weeks i planned to clean my phone, when i took out the pouch their were white spots all over, i tried to wipe them with polyester cloth but no luck. ( camera wasn't covered by the pouch, body within the camera surface area is clear but white spots all over the body which was covered by the pouch)

iPhone 7, iOS 10.2

Posted on Dec 21, 2016 6:08 AM

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Posted on Jan 13, 2017 5:14 AM

Me and a few of my friends have the same problem, and also a lot of people in the world, and you say that is from the case!?!?!?!?!

That is stupid!!!! We give a lots of money for this Iphone, and it shoud be no problems of this kind with him.The case that i use is original certificated by Apple: http://www.apple.com/shop/product/MGQL2LL/A/iphone-6s-smart-battery-case-charcoa l-gray?fnode=99&fs=f%3Dbatterycase-scree…

Оbviously the problem is in the mate surface. !!!! What is your answer, because i think to take this to the court of law!!!!!!!!!!! 😠😠😠

58 replies
Question marked as Best reply

Jan 13, 2017 5:14 AM in response to SergZak

Me and a few of my friends have the same problem, and also a lot of people in the world, and you say that is from the case!?!?!?!?!

That is stupid!!!! We give a lots of money for this Iphone, and it shoud be no problems of this kind with him.The case that i use is original certificated by Apple: http://www.apple.com/shop/product/MGQL2LL/A/iphone-6s-smart-battery-case-charcoa l-gray?fnode=99&fs=f%3Dbatterycase-scree…

Оbviously the problem is in the mate surface. !!!! What is your answer, because i think to take this to the court of law!!!!!!!!!!! 😠😠😠

Jan 28, 2017 6:59 PM in response to ibadi123

I am also having the same issue with my new iphone 7 matte black.I have been using my phone just for a month with a original hybrid slim speigen casing.I just opened my phone and found lots of white spots on it.I tried to rub it but it never goes away.Its very unexpected.I thought the problem might be with the casing.But now I see many of the users having the same issue.what wrong with apple???Its a great disappointment for new iphone.

May 15, 2017 10:33 AM in response to ibadi123

Same thing with me. Used a cover for 2-3 days and back of the phone now has small white dots all over. Seems like paint has gone off.


Apple's quality is going down day by day and they are not listening to the complaints of customers anymore.

When i got iphone 7 plus, next day noticed some dust particles inside the camera lens.

They didn't even replace the product and opened it the very next day of purchase. Again, dust particles are visible after 2 months!

Jun 30, 2017 2:50 AM in response to ibadi123

I also have that very same problem. For me, I think the case is the reason because only area on the back of my phone which isn't stained is the camera cut-out and the problem seems to be most severe on the edges of the same cut-out. I have a simple and cheap silicone case that I bought from the same store with my phone. That's kinda funny because I bought the case to protect the beautiful matte paint job on the back but it seems it has only ruined it. Perhaps the silicone somehow reacts with the paint, but that's something that Apple should have warned customers about upfront 😌.

Jul 7, 2017 9:23 PM in response to ibadi123

I have an iPhone 7 plus, and I'm also facing the same issue. I don't think apple has the solution for this problem as of now, let's hope they will! Since we are unable to use cases as they are damaging the paint I would suggest to use skins which are available online. They come in a variety of textures and colours(let me know if anyone needs the name of the websites, they are highly precisioned and looks great moreover it covers the entire paint on the iPhone). This may not be the ideal solution but let's face it something is better than nothing!

Jul 26, 2017 7:35 AM in response to ibadi123

Sadly, I am too facing the same black/white spots all over the back of my iPhone 7 Black Matte. It is so disappointing and frustrating to see that there is no resolution or support from Apple team. iphone 7 matte is just a failure. My phone looks ugly 😟. After spending a huge chunk of hard earned money on a inferior quality product is so frustating. Apple has to do something to help this bad paint or bad anodized job on the iphone.

iphone 7 matte black white spots on back

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