The apple tv "keyboard input" Notice keeps repeat for no reason

I have a new Apple TV 4th Gen running the latest TVOs update 10.1. When I get to a typing screen the "Keyboard Input" comes up properly on my phone. The problem is it also appears on my phone when the Apple TV is not in use, or even turned on. It just happens randomly. I don't even need to be in the same room and as I said, the Apple TV can be in off/sleep mode. It is very distracting. I have not been able to find anything here or other plces on the web so this does not seem to be a common problem. The phone is a 6s Plus with iOs 10.2, also the latest update.

AppleTV 2, tvOS 10.1

Posted on Dec 26, 2016 9:21 AM

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Posted on Sep 2, 2017 8:15 AM

Agree...I don't think that's the issue.


This recently started happening to me, and it occurs nearly simultaneously on my iPhone and my iPad, and quite frequently. Where as previously we had no issue with this feature and it would only pop-up during expected Apple TV Search or form field requests, this seemed to change when we recently reset our HomeKit setup & linked devices. But that makes little sense, and like others, does not explain how a sleep-state Apple TV is making requests for keyboard input.


Yet, that's what solved my problem! We have 2 Apple TV 4 units and both were set to HomeKit connection. Turning off one of them to connect to HomeKit has fixed the issue:

  • No more sporadic Apple TV keyboard requests on iPhone/iPad
  • We didn't have to turn off our iPhone/iPad's Apple TV notifications
  • We get the keyboard when we purposely make a search request on ATV 4
  • We still have our HomeKit remote access thru one of the Apple TV's


Now I know that probably doesn't help most here since you may not have 2+ Apple TV 4's and/or use HomeKit, but it certainly solved the issue for us after a week of constant notifications. Hope it does help someone and good luck!

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The apple tv "keyboard input" Notice keeps repeat for no reason

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