i just got a phone call saying the cloud has been breached. im asduming its a scam does anyone know anything about this?

iCloud

Posted on Dec 29, 2016 12:33 PM

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Posted on Apr 3, 2017 12:20 PM

I've received about 10 calls in less than 2 days on my mom's home land line (cold call) with a creepy female computerized message saying my iCloud account has been breached & to press one for tech support or call 855-218-9579 for tech support. The original call comes from the number 209-207-5000 (Tracey or Stockton, CA). Either way goes to the same call center, "Premier Tech Support" you can hear a busy call center in the background and the same man with and Indian accent answers after a brief message that your call will be monitored for quality assurance. When I ask why I received a call regarding my Apple or iCloud he either hangs up right away or doesn't say anything and all you hear is a busy call center in the background.

I called Apple Support and while I was on the line with a legit support tech on my iPhone, I received yet another call on the land line and let him listen to the creepy recording. He as well as many other recent articles on similar scams suggest reporting it to the FBI.

28 replies

Mar 5, 2017 9:20 AM in response to Lynneh105

Saw this post while trying to contact Apple regarding this same thing.

I just got the same phone call and I hung up. Usually when you get a scam call like that and you try to call back the call won't go through. This time the call went through and I got a recording saying " thank you for calling premium support" but I hung up before anyone came on the line. The number was 424-384-4005. What I don't understand is why can't these people be prosecuted?

Mar 26, 2017 10:32 AM in response to Lynneh105

Same thing happened to me today; thanks for posting. It's great to be able to check these things out before acting on them. SCAM!


I have a voice mail recording of the exact message they left. Funny thing was, the caller ID was 'Seth R'; what if it's Seth Rogen calling me? Yeah right; like I know him. I picked it up just for kicks.


With an official sounding automated voice (no accent), they say my applie icloud account has suspicious activity, and they are in support and want to talk to me; stay on the line, or call this number. In my case, the number was 855-648-**** (I think posting phone numbers is a no-no).


I've gotten a second call back that's exactly the same. I wonder what Seth R would think? Thou shalt not use the name Seth R in vain.

Apr 3, 2017 12:14 PM in response to Lynneh105

FBI directed me to FTC (Federal Trade Commission) @ 877-382-4357 (press #1, then #3) to report this since it initiates from a phone call & the internet hacking/phishing is only after people give out their information such as Serial Number, or Account Information, Personal Information letting them have access to their computer to "fix the problem". Some will also suggest you buy their Security Software when in actuality it is Malware! Change your passwords or do not use the same passwords for multiple accounts such as Linkedin (one that was mentioned as being hacked in the past).

May 24, 2017 9:23 AM in response to Lynneh105

I also received this recorded call (twice) this morning from 707-508-3500 and was instructed to call a different number back. I hung up immediately. I googled the 707 number and it comes up as an authorized Apple Store in California so it really does seem ligit. Glad I came on here to check it out first. These scammers just don't know when to stop. APPLE you need to take care of this.

Jun 14, 2017 3:51 PM in response to Lynneh105

One message on answering machine, then a live call which I answered. Announced the data breach and said to press 1, which I did. Same busy call center with a guy with an Indian accent asking me to sign onto my computer. The most curious thing he said was that he could only "fix" the problem if I was on my computer. Red flag went up. Hung up.

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i just got a phone call saying the cloud has been breached. im asduming its a scam does anyone know anything about this?

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