iMessage Back Button

Is anybody else having a concern with the back button when I am messaging.? I hit the back button, and it does not respond unless I've hit it three or four times. This seems to have occurred on my iPhone ES since I upgraded to the latest version.

Posted on Jan 3, 2017 6:17 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2017 8:58 AM

I am having the exact same issue, with the screenshot you provided, and the back arrow is not responsive. This happened after the 11.2 software update on iphone 6 Plus. I can intentionally make this error occur by enlarging the text under General, Accessibility, Larger Text. Turning on this feature CAUSES this problem, and turning it off allows iMessage back arrow and screens to function normally. I purchased an iPhone 7 Plus and the exact same problem still exists. After many hours on the phone with Apple support, and several senior advisors over the course of 5 frustrating days, they confirmed this must be a software issue, "bug", and was sent to engineering. The only fix is to wait for a software update. I can attempt to enlarge the the text under Display and Brightness, moving the button all the way to the right and the text does not even enlarge. I have poor vision and this software issue has really made if difficult to use my phone, period. This problem is not acceptable, and Apple needs to initiate a software update ASAP to correct these "bugs". I have been told all I can do at this point is wait for the update.

81 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage Back Button

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.