AirPods losing Bluetooth connection during calls

I was PLAGUED with airpods not working on calls...until I deleted TILE.

My story:

I was having frequent problems getting my airpods to work for a daily morning conference call for my job.

I finally went to apple store and they replaced the airpods with a new pair. It continued happening.

Then I got the new iPhone 8. It *still* continued happening. New airpods, new iPhone, same problem.

Then I deleted the TILE app from my phone (which had been connected to six or so tiles).

The AirPods haven't failed since. It was TILE.

I also use Tile and turned off Bluetooth through the Tile app. I have not deleted it. My AirPods definitely work now with phone calls. Has anyone had any issues with other Bluetooth tracking devices like Trackr or Chipolo?

I have had this problem since I got the Airpods. It is not just an Airpod issue... the iPhone 7 Plus also has this and after six months I have concluded that I have to turn off my Apple Watch and hope for the best. Even then, I just tried to make a call using the Airpods and the iPhone went to 'iPhone' mode instead of Airpod mode, even after the Airpods had the signature 'ping' that says they are connected. I went to the Airpods on the menu and I could no get any sound from the Airpods. I had to go to speaker phone and at this point I am wondering why even have Bluetooth for phone calls anymore if the iPhone cannot handle it. I also use Bose QC30 Bluetooth headphones and they have the same problem, as does the Bluetooth connection to my 2016 Lexus GX. Apple Support has been wonderful, but this problem has them completely vexed. Starting to see it emerge in other venues and not even the new iOS has relieved the problem. I hope they do something soon... Regards, Jorge

I had the same issue. Turning Bluetooth off in the Tile app restores bluetooth connections for audio on phone calls. Makes the Tile app pretty useless, but I have it off for now. Still looking for an answer so I can actually use both.

I don't use Bluetooth in car, but your experience with the AirPods disconnecting during calls (and working fine with music) sounds exactly like the problem I'm experiencing.

I also have a 6s and first generation Apple Watch. My wife doesn't have any issue with her Airpods and an iPhone 6, with no apple watch... so maybe that combo is the culprit?

Thanks, Kevin,

I just had a similar conversation with Apple support. Out of curiosity, did you re-pair your AppleWatch? If so, did the issues persist?

Although I haven't done extensive testing, I have not experienced the same issues since I updated to 10.2.1 on my phone and 3.1.3 on my Apple Watch. Hoping the updates took care of it.

Since they work near-perfect with my iPhone 7 and nothing but grief with my 6s I don't think there is anything wrong with the hardware.

Bluetooth on my 6s is flaky. Has anyone tried VOIP on your iPad or computer connected to your AirPods? Or even FaceTime on your phone? I wonder if this is phone app related only?

I also have this issue. It occurs nearly every time. Also with Facebook messenger calls. Update to iOS 10.2.1 and the firmware update of the AirPods did not fixed my problem.

Unfortunately it is not!

Current fix is install iOS 10.3 beta2 . With this version connection is OK.

Anyone else tried this?