AirPods losing Bluetooth connection during calls

Same issue - AirPods have great sound but was losing connection during phone calls. Exchanged them out - reset the iphone. Also have a First Generation Apple Watch - unpaired it from the iphone 6S. The AirPods work great then.

It worked!

After installing iOS 10 Public Beta 3, I had a phone call for two and a half hours and not once did it disconnect!

I'm glad they have finally addressed this issue. Our prayers have been answered!

I also have this issue, Apple Replaced my AirPods and my iPhone 6s plus. Seems like the dropping while using phone has been better since the phone replacement. However I am still having issues with all audio cutting out, realized it has to do with where I am standing. I work in Downtown Chicago, every time I walk down the sidewalk north <> south and there is a gap between buildings from west => east, my audio starts cutting out, if I am standing in front of a building and it is blocking the west => east, (example behind a large pillar), totally fine. or if brick or a wall is blocking, whatever seems to be transmitting interference (maybe television stations or radio?) the connection is perfect. So I am not sure what kind of shielding could be introduced for this or if there is a high/low end of the frequency used like as in wi-fi.

Looked for Bluetooth density meter and not finding any luck.

However calls are good now as long as I stay out of the aforementioned areas. So when I walk here I do not listen to music with them, or expect it to cut out. Now that my expectations are reset it's not that bad and makes sense. Wish there was something that accounted for this somehow.

I have, iPhone 6s Plus, Apple Watch, Tile, and AirPods.

No way your going to listen to blue-tooth transmission and hear the caller.It as to be one at time.

The transmitted music hibernates,Go's to silent mode and user answers the call and as pushes off the end. The app music play's back continuing.

*Update to my earlier post.

Over lunch my co-worker tried the AirPods with his iPhone 7 and had no issues. When he tried with my phone he had music cut out in the exact same manner as I did.

He has nothing paired other than the AirPods, this was a good test as it means it is something with either my phone, as it was swapped it would point to the information that is on the device, or the extra items I have connected to bluetooth. Will do more testing.

I am also having this problem. It's frustrating and embarrassing (when I've used it unsuccessfully on business calls). I sure hope they resolve this soon, otherwise I will have to return these to Best Buy before the return window expires. I love the sound quality when playing music, they stay in my ears when I run, they're very lightweight (almost not even there), and the voice quality on calls -when it works- is good. I just can't get a reliable Bluetooth call connection to save my life. Music-only works flawlessly. IPhone 6s Plus, Apple Watch Series 2 Nike version. Doesn't seem to matter whether the watch is present or not. All software is updated to the version of iOS. Come on Apple!

I have read through all of these posts and have the same problem. I have an iPhone 7, Watch series 2 and Air Pods. I am able to make the Air Pods work reliably for phone calls by powering my Watch OFF. Nothing else seems to have a lasting impact.

Just an FYI, I called apple support, I actually wanted to return the airpods. The rep had me connect the airpods to my phone (iphone 6) and while connected, go into the phone settings and turn off bluetooth, wait a minute and then turn it back on. This was this past Tuesday night and I'm happy to say, I have not dropped a call since and I've had about five to six calls a day on the airpods. To be transparent, my iwatch broke the same day so I have not had my iwatch on since that time.

I'm seeing the same issue with my Tiles. If I make a phone call with the Tile app in the background, I get no call audio through the AirPods. If I force close the Tile app it works. I usually have 2 of the new Tiles and 1 first-gen Tile connected to my phone at work. Not a perfect solution, but thanks for pointing out this workaround!

Found the solution..

My Apple watch is connecting to the AirPods. Turned the Apple watch off, connected my iPhone to AirPods and I could make and receive calls with AirPods. Turned the Apple Watch back on, can see the Watch connected to AirPods but not creating issue with iPhone connectivity with AirPods. Splendid. Happy days.

I am on my second set and have similar problems. Mine will be back in Apple inventory tomorrow.

Do not buy this item. Worst apple product ever made. I am going back to my Klipsch wireless headphones that work properly.

I have the same issue and use Tile's. Music and other audio plays fine through the AirPods but making or receiving a call fails to redirect the call to the airpods. It try's but either resorts back to audio on the iPhone or thinks it's routed audio ok but failed to do so (just silence).

FWIW I think Tile was totally the issue for me, finally gave up and disabled it. It's annoying because I like the idea of tracking things, but then again I don't like the idea of a company like Tile always knowing where me an my things are. Apple need to come out with their own tracking devices, one of the few companies I trust with my personal data.

I was having problems getting my airpods to connect for my daily 8 a.m. conference call for work. I finally went to apple store and they replaced the airpods with a new pair..but it started happening again.

Then I got the new iPhone 8. it CONTINUED happening. New airpods, new iPhone, same problem. Couldn't figure it out.

Then I deleted the TILE app off my phone (which was connected to six or seven tile devcies in my day to day life/household). Now the airpods work.