How do I delete the Wallet App from my iphone?

My iphone, with the new update, suddenly had a new app installed entitled "Wallet." This app has my credit card information, plus other personal details, which I never authorized for Apple to use. I have attempted to delete the app using the "touch" system to no avail. There is no way, and I have tried several icloud maneuvers, to delete the credit card or personal information contained in this app.


What's frightening, if I lose my phone, misplace it, or loan it to someone, my credit card information is there for the world to see. I tried to contact Apple, but after literally waiting two hours on the phone, the customer service rep had no answers and then abruptly disconnected me. Do any of you out there know what I can do? This is a horrific invasion of my privacy. Thank you.

iPad 2

Posted on Jan 8, 2017 6:45 AM

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83 replies

Feb 13, 2018 9:44 PM in response to prostate

prostate wrote:


My iphone, with the new update, suddenly had a new app installed entitled "Wallet." This app has my credit card information, plus other personal details, which I never authorized for Apple to use. I have attempted to delete the app using the "touch" system to no avail. There is no way, and I have tried several icloud maneuvers, to delete the credit card or personal information contained in this app.


What's frightening, if I lose my phone, misplace it, or loan it to someone, my credit card information is there for the world to see. I tried to contact Apple, but after literally waiting two hours on the phone, the customer service rep had no answers and then abruptly disconnected me. Do any of you out there know what I can do? This is a horrific invasion of my privacy. Thank you.

It has not "suddenly" appeared. It's been there for years. No, it absolutely does not have your credit card information there for the world to see. If you choose to use Wallet, coded replacement information is used, NOT your real CC information. No it does not have "other personal details. The world will see nothing.


If you really don't want to use it, simply delete your CC from Wallet.

Nov 6, 2017 2:58 PM in response to krazykatz53

What does being 64 have to do with anything? I know several people over 60, that are perfectly capable of using the Wallet App. It works quite well in the self checkout line at my local grocery store.


As has been said many times in this thread, the Wallet App cannot be removed.


You can choose not to use it, and not add a card or remove one if one is added, and then place the app in a folder and forget about it.


If you wish to give Apple Feedback about the Wallet App you can do so here: Feedback - iPhone - Apple

Jan 12, 2017 12:57 PM in response to prostate

Follow the instructions here to remove your card from your Apple ID account by selecting None as your payment method:


Change or remove your Apple ID payment information - Apple Support


If the option to select None is not available to you, the following support article explains why that is the case:


Why can’t I select None when I edit my Apple ID payment information? - Apple Support

Oct 13, 2017 5:15 PM in response to tigergirl2013

tigergirl2013 wrote:


I honestly wish this app did not exist. I don't use the app nor do I intend to as I refuse to keep that information on any site for that matter.

The CC information in your wallet is useless without your touchID. Even if someones had access to your phone, they cannot get any info such as your CC info from Wallet since this info is not stored in the Wallet.

Nov 1, 2017 2:49 AM in response to BoilermakerPete

BoilermakerPete wrote:


So Apple decides what Apps I must keep and which ones I can delete. I don’t want the Wallet App, Apple. Please explain why you have decided I cannot delete the App. And, I thank you.


You are not talking to Apple here - this is a user-based technical support community.


If you would prefer to discuss the matter with Apple, then contact options include:


Apr 16, 2018 7:01 PM in response to John-Zoidberg

John-Zoidberg wrote:


You also could remove the card stored and put in one that will be expiring very soon, then just never update it.

That's not likely to work, since most banks and card issuers automatically update an expired card to the new one.


Manage the cards that you use with Apple Pay - Apple Support

While you can't change your card number or expiration date, it should update automatically when you get a new card. If your issuer doesn't support updates, you might need to remove the card, then add it again.

Jan 9, 2017 8:28 AM in response to prostate

Wallet is not a new App. It has been part of the iPhone and un-deletable since its inception. It used to be known as Passbook since its introduction with iOS 6 and was renamed to Wallet in iOS 9.


Credit cards in there are not magically added. If you added them to Passbook before updating they would have been kept there when it became Wallet. There's several steps that need to happen before a credit card can be added.


The entire premise of Wallet is that no, your Credit card is not there for the world to see. In fact Wallet does no keep your credit card at all.


It keeps the last four numbers and an image provided by your bank or credit card issuer to identify the card and help you manage it.


Wallet creates an encrypted package that does not contain your credit card number or VCC only a transaction identifier.


What this means is your Credit Card is neither on your iPhone, nor transmitted to any one.


Wallet is used in conjunction with Apple Pay you may want to read about it:

Apple Pay security and privacy overview - Apple Support


To remove a Card from Wallet all you need to do is go to Settings->Wallet & Apple Pay and tap on the "Remove Card" button for the card you wish to remove.


Manage the cards that you use with Apple Pay - Apple Support

Jan 11, 2017 12:19 PM in response to Michael Black

I think you are all missing the point. I didn't ask for this app, I didn't

authorize the use of my credit card. I don't care if I have security on my

iPad. I don't care if it's only three, four. or six digits. I don't want

the Wallet App! I don't want any of my numbers of any of my credit cards

on my iPad. That is my right as an individual who believes in democracy

and abhors fascism.


Listen, I am 66 years old and do not want my life controlled by any person,

corporation, government, or board. I want to make decisions for myself

after six and a half decades of living. This Wallet App being forced upon

me is an absolute invasion of my life, liberty, and pursuit of happiness.

That's a quote from a document most of you should have studied in 7th grade.


On 9 January 2017 at 09:13, Apple Support Communities Updates <

Oct 13, 2017 5:27 PM in response to Chris CA

Chris CA wrote:


tigergirl2013 wrote:


I honestly wish this app did not exist. I don't use the app nor do I intend to as I refuse to keep that information on any site for that matter.

The CC information in your wallet is useless without your touchID. Even if someones had access to your phone, they cannot get any info such as your CC info from Wallet since this info is not stored in the Wallet.

Even if you use Apple Pay (which I do), the card number is not used. Even your name is not used. I greatly prefer Apple Pay over a physical credit card because of MUCH greater security. It sure beats handing my credit card over to a sales clerk, who will then have my name and my card number AND my card security code!

Jan 9, 2017 7:54 AM in response to prostate

prostate wrote:

My iphone, with the new update, suddenly had a new app installed entitled "Wallet." This app has my credit card information, plus other personal details, which I never authorized for Apple to use.

This app is not new at all and Apple does not have access to the info or use it.

It did not populate itself. You have to put the info in.

It only had the last 4 digits of your CC and requires your fingerprint to use.

See this -> http://www.apple.com/apple-pay/

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How do I delete the Wallet App from my iphone?

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