How do I delete the Wallet App from my iphone?

My iphone, with the new update, suddenly had a new app installed entitled "Wallet." This app has my credit card information, plus other personal details, which I never authorized for Apple to use. I have attempted to delete the app using the "touch" system to no avail. There is no way, and I have tried several icloud maneuvers, to delete the credit card or personal information contained in this app.


What's frightening, if I lose my phone, misplace it, or loan it to someone, my credit card information is there for the world to see. I tried to contact Apple, but after literally waiting two hours on the phone, the customer service rep had no answers and then abruptly disconnected me. Do any of you out there know what I can do? This is a horrific invasion of my privacy. Thank you.

iPad 2

Posted on Jan 8, 2017 6:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2017 8:28 AM

Wallet is not a new App. It has been part of the iPhone and un-deletable since its inception. It used to be known as Passbook since its introduction with iOS 6 and was renamed to Wallet in iOS 9.


Credit cards in there are not magically added. If you added them to Passbook before updating they would have been kept there when it became Wallet. There's several steps that need to happen before a credit card can be added.


The entire premise of Wallet is that no, your Credit card is not there for the world to see. In fact Wallet does no keep your credit card at all.


It keeps the last four numbers and an image provided by your bank or credit card issuer to identify the card and help you manage it.


Wallet creates an encrypted package that does not contain your credit card number or VCC only a transaction identifier.


What this means is your Credit Card is neither on your iPhone, nor transmitted to any one.


Wallet is used in conjunction with Apple Pay you may want to read about it:

Apple Pay security and privacy overview - Apple Support


To remove a Card from Wallet all you need to do is go to Settings->Wallet & Apple Pay and tap on the "Remove Card" button for the card you wish to remove.


Manage the cards that you use with Apple Pay - Apple Support

83 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I delete the Wallet App from my iphone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.