How do I delete the Wallet App from my iphone?

My iphone, with the new update, suddenly had a new app installed entitled "Wallet." This app has my credit card information, plus other personal details, which I never authorized for Apple to use. I have attempted to delete the app using the "touch" system to no avail. There is no way, and I have tried several icloud maneuvers, to delete the credit card or personal information contained in this app.


What's frightening, if I lose my phone, misplace it, or loan it to someone, my credit card information is there for the world to see. I tried to contact Apple, but after literally waiting two hours on the phone, the customer service rep had no answers and then abruptly disconnected me. Do any of you out there know what I can do? This is a horrific invasion of my privacy. Thank you.

iPad 2

Posted on Jan 8, 2017 6:45 AM

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Posted on Jan 9, 2017 8:28 AM

Wallet is not a new App. It has been part of the iPhone and un-deletable since its inception. It used to be known as Passbook since its introduction with iOS 6 and was renamed to Wallet in iOS 9.


Credit cards in there are not magically added. If you added them to Passbook before updating they would have been kept there when it became Wallet. There's several steps that need to happen before a credit card can be added.


The entire premise of Wallet is that no, your Credit card is not there for the world to see. In fact Wallet does no keep your credit card at all.


It keeps the last four numbers and an image provided by your bank or credit card issuer to identify the card and help you manage it.


Wallet creates an encrypted package that does not contain your credit card number or VCC only a transaction identifier.


What this means is your Credit Card is neither on your iPhone, nor transmitted to any one.


Wallet is used in conjunction with Apple Pay you may want to read about it:

Apple Pay security and privacy overview - Apple Support


To remove a Card from Wallet all you need to do is go to Settings->Wallet & Apple Pay and tap on the "Remove Card" button for the card you wish to remove.


Manage the cards that you use with Apple Pay - Apple Support

83 replies

Apr 17, 2018 7:37 AM in response to John-Zoidberg

John-Zoidberg wrote:


not sure if it is because I have not set it up fully...

What does that mean? Once you've added the card its set up.


Possibly your card issuer or bank does not support automatic updates. As the little excerpt mentions: if the credit card issuer, or bank does not support the automatic update feature it may not update, and you would have to remove the card and add it again to update it.

Jan 11, 2017 1:21 PM in response to prostate

prostate wrote:


This Wallet App being forced upon me is an absolute invasion of my life, liberty, and pursuit of happiness.


Except the App was not forced upon you. When you purchase any device from any manufacturer you agree to certain terms and conditions from the manufacturer. Furthermore, you also agree to certain terms and conditions of the manufacturer when you of your own free will and volition choose to update the software on your device. These terms and conditions include the part where you agree to receive the device and software as is presented by the manufacturer, with all its Applications and data. This includes agreeing to have Apple add the Wallet App to your device.


Whether you did this knowingly or unknowingly is not the point. The point is you fully agreed to get the Wallet App. by both buying and using the iPhone, and installing the update that changed Passbook into Wallet. Apple forced nothing upon you.



Furthermore, as has been already stated, the card did not magically get added to the Wallet app, you or someone lese had to manually add it. Again whether you did this unknowingly or thinking you were doing something else is not the point.


The card was added. You can remove the card if you want to, follow the steps in this support document: Manage the cards that you use with Apple Pay - Apple Support


You cannot delete the Wallet app no matter how much you whine and complain about it, it is there to stay, and you agreed to have it.


You do not need to use the Wallet App at all if you don't want to. Stick it in a folder and forget about it.



If this is unacceptable to you, you can stop using the device and its software all together. And find a device that fits your needs better. Make sure you read their terms and conditions beforehand. You'll be surprised to all you agree to without knowing about it.

Jan 12, 2017 1:39 PM in response to prostate

Wallet offers a convenient way to add a compatible payment card that is already registered for your Apple ID account to Apple Pay ("If you're asked to add the card that you use with iTunes, just enter its security code"):


Set up Apple Pay on your iPhone, iPad, Apple Watch, or Mac - Apple Support


If you would prefer that Apple did not offer this option, you may wish to submit feedback:


https://www.apple.com/feedback/iphone.html

Jan 12, 2017 7:27 PM in response to prostate

prostate wrote:

3. There is no way to delete the credit card from the Wallet App.

Open the Wallet app.

Tap your credit card at top.

Tap the little i in the circle at lower right.

Scroll to bottom and tap Remove Card


Note that even if you select to use the credit card from iTunes, you are required to enter the 3 digit security code on the back of the CC.


Here’s how CC gets added...

-> Set up Apple Pay on your iPhone, iPad, Apple Watch, or Mac - Apple Support

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How do I delete the Wallet App from my iphone?

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