How long does the Apple ID recovery take?

It has been 5 days since I've requested to recover my Apple ID. How long does this process take? I had two way authentication enabled and when I moved to another country, I no longer have access to my US phone number, which means I can't get the six digit code. Now that I'm locked out, I can't remove the Apple ID from my apple devices which means I can't create a new Apple ID and count the old one as a lost. There has to be a easier way. I can't download apps, I can't check emails, I can't synch devices. This is terrible. I've called apple and have given every piece of information I have to prove it's me and they still can't speed up the recovery process.

Posted on Jan 9, 2017 9:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2017 4:10 PM

Day 11, still no response. Can't receive emails, can't download apps, all of my contacts have disappeared on my phone plus my kid's iPad can no longer download apps because they fall under my account. Seriously considering never buying Apple again. This is ridiculous. Terrible costumer service.

18 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How long does the Apple ID recovery take?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.