APPLE NZ GCS Sydney

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members.

See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.
  
• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.
  
• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

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You need to stop your card (call bank) and then call Apple customer services for refund.

These fraudsters seem to be back in action. Nearly $300's worth of charges on my card for Apple Nz Gcs Au. If you haven't already had your bank card blocked you need to do so AS SOON AS POSSIBLE.

I was advised by the bank to stop the card and I am now on a call to Apple iTunes - they have traced the transactions to another fraudulent Apple account. The fraudsters will do it every few days until the cards are stopped...lots of trouble...

We are other users here and do not work for Apple. We also are not billing/financial advisors - we can't help with such matters. You will need to contact everyone concerned to sort this out - posting in an online tech forum will not resolve the matter.

How have you been scammed? If there was money taken out of your bank account, you need to contact your financial institution and the police and question the charges. Change your passwords, email addresses, etc. Apple didn't scam you and they are not your bank.

You need to contact your credit card company and/or bank and the police. Apple did not take your money.

Talk to your bank or credit card company to report fraudulent activity.

Can you see my post right above yours?

When you cancelled the card, did you also tell them that the charge was fraudulent and you want your money back?

Apple NZ GCS Sydney is the charge that will come up on your bank statement after making a purchase from the iTunes Store if you live in New Zealand.

If you are unsure about the charge, check your purchase history here:

https://reportaproblem.apple.com/

If you still cannot find it, try checking your subscriptions by following these steps:

• Go to Settings > [your name] > iTunes & App Store.
• Tap your Apple ID at the top of the screen.
• Tap View Apple ID. You might need to sign in or use Touch ID.
• Tap Subscriptions.

If you see a $1 transaction from Apple NZ GCS Sydney, it is simply a holding charge to ensure that your card is valid.

About payment card authorization holds in the iTunes Store - Apple Support

Just on hold with Apple customer services to try and sort out refunds for the fraudulent charges on my credit card and the telephone hold music playing is "if I had a million dollars"... just thinking you are $300 closer to your target... until, fingers crossed those credits come through.

If I just log out of my iCloud or personal information on my settings,will nothing more come out of my account?

I don’t want anymore money to come out of my account from apple ‘gcs Sydney’ When I’ve clearly not bought anything,what do I do? It is a scam? How do I stop it?

Apple Nz Gcs has taken my money $76.99 Dollars from my account. This is really unbelievable. I really disappointed with Apple company let this is happening on Apple user. I won’t recommend anyone to use Apple product again. FY•[]•

Hi. Sydney apple gcs deducted $77.99 from my credit card. Still I don’t know why. I wanna get my money back ASAP. If they won’t send my money back going for a legal support. This is so bad. Really disappointed.