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Level 1

65 points

APPLE NZ GCS Sydney

If you see any credit card charges from APPLE NZ GCS SYDNEY report it to the fraud team immediately. These scumbags behind the fraud went into hiding after stealing from people back in 2012. But looks like they have now resurfaced. Recently they made two lots of transactions onto my wife's card and took out $1 and $15.99 respectively. I have reported to my bank and they have now blocked the card. I am not disturbed about the money i lost, but i am more disappointed on Apple for not being able to protect my confidential data.

The issue with apple is that, a card number is mandatory for apple id, therefore I will always be vulnerable to fraud like this.

If someone in Apple is listening, you guys need to do something about this very quickly before people start losing confidence over your ability to protect customer data.

iPhone 5s

Posted on Jan 14, 2017 5:34 AM

Best reply

Kalibrr

Level 1

4 points

Posted on Jun 30, 2017 1:09 AM

Apple NZ GCS Sydney is the charge that will come up on your bank statement after making a purchase from the iTunes Store if you live in New Zealand.

If you are unsure about the charge, check your purchase history here:

https://reportaproblem.apple.com/

If you still cannot find it, try checking your subscriptions by following these steps:

Go to Settings > [your name] > iTunes & App Store.
Tap your Apple ID at the top of the screen.
Tap View Apple ID. You might need to sign in or use Touch ID.
Tap Subscriptions.

If you see a $1 transaction from Apple NZ GCS Sydney, it is simply a holding charge to ensure that your card is valid.

About payment card authorization holds in the iTunes Store - Apple Support

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58 replies

Tiranus

Level 1

4 points

Nov 29, 2017 11:01 PM in response to src2505

Apple Nz Gcs has taken my money $76.99 Dollars from my account. This is really unbelievable. I really disappointed with Apple company let this is happening on Apple user. I won’t recommend anyone to use Apple product again. FY•[]•

babowa

Level 9

78,115 points

Nov 30, 2017 8:19 AM in response to Tiranus

We are other users here and do not work for Apple. We also are not billing/financial advisors - we can't help with such matters. You will need to contact everyone concerned to sort this out - posting in an online tech forum will not resolve the matter.

babowa

Level 9

78,115 points

Jan 2, 2018 5:54 PM in response to Angelleigh13

How have you been scammed? If there was money taken out of your bank account, you need to contact your financial institution and the police and question the charges. Change your passwords, email addresses, etc. Apple didn't scam you and they are not your bank.

Jan 17, 2018 3:37 PM in response to src2505

Hi. Sydney apple gcs deducted $77.99 from my credit card. Still I don’t know why. I wanna get my money back ASAP. If they won’t send my money back going for a legal support. This is so bad. Really disappointed.

Apr 9, 2018 7:50 PM in response to src2505

Deathis is to bring to your kind attention that we have recently suffered an unclassified direct debit to your store apple nz GCS sydney NSW since february 2018. We dont know what the payments paid for and now would appreciate if you could arrange for the refound of the same. The payment has been made via visa (credit card)and the number is ******************. Total paid 302.51$.

I would be very grateful to you if you could to the needful at the earliest as it more than tow month that we have not purchased any items. I would be obliged if you look into the matter personally and arrange my refund at the earliest

Your sincerly

Vivian deng

[Personal Information Edited by Host]

Jan 28, 2017 11:28 PM in response to babowa

it just happened to me.. NZ$24.98 at 6:45 pm had been the transaction already taken off my card details on my phone what would i do next?thanks in advance