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Itunes default video playback set to 720p, I want default 1080p

I want to set the default video playback to 1080p but iTunes 12.5.4.42 sets default playback for 720p for all TV Shows and Movies. Why is the default video playback in iTunes set to 720p when I purchased 1080p? I noticed since MacOS Sierra iTunes Preferences no longer gives the option to set preferred video quality. It used to be 1080/720/480, but now it only shows "Playback Quality : Good / Best Available", which does not set the default to 1080, nor does it really specify if it means audio or video. Now in iTunes to get 1080p I must select each individual movie or TV Show and manually right click on EACH video file and select "Video Quality > 720, 480, 1080" and for some reason the Default for every single movie and TV Show is now 720p. I have 1080) for a lot of TV Shows and movies, most don't have 720. Now, since the default is 720 it chooses to play 480. I have to go through that right-click option for every single TV show and movie in order to playback in 1080. Select All doesn't work, the option isn't there.

iMac (Retina 5K, 27-inch, Late 2014), macOS Sierra (10.12.2)

Posted on Jan 16, 2017 9:50 AM

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Posted on Apr 12, 2017 12:10 AM

As promised, here’s my full tutorial:


Recently, iTunes received an update, 12.6.0.100. In previous a version iTunes had the option to right-click on each item to change to 1080p, but now that option is gone. It's still in the menu bar > Movie > Video Quality > High Definition (1080p). It's still not possible to select multiple titles then check the 1080p option, it has to be done one at a time.


Lets fix this using Automator!


First we need to create a keyboard shortcut that will change the selected title to 1080p.

  1. Open System Preferences.
  2. Click Keyboard.
  3. Click Shortcuts.
  4. Click App Shortcuts.
  5. Click the "+" button.
  6. In the Application field, select iTunes.
  7. In the Menu Title field, enter "High Definition (1080p)" without the quotes.
  8. In the Keyboard Shortcut field type a unique keyboard shortcut. I used "ctrl+opt+cmd+h" w/o the quotes.
  9. Click Add. Quit System Preferences if you want.
  10. In iTunes, click the ‘View Chooser’ - that little drop down menu in the upper left next to the [<] [>] buttons (Music, Movies, TV Shows, etc) - Click on Movies.
  11. Beneath that ‘view chooser’, in the Sidebar, under "Library" click "Movies" so you see all of them.

    If you can’t see the Sidebar, type opt+cmd+s.

  12. In the menu bar, click View > View As > List.
  13. Select the title at the top of the list. Or which ever title you need to change.
  14. Type your super-awesome keyboard shortcut - "ctrl+opt+cmd+h" w/o the quotes.
  15. Type the down arrow on your keyboard then repeat the keyboard shortcut as needed.


If you only have a few to fix, then you can manually enter this keyboard shortcut for each title. If you have more than a few, it’s time for that little Automator robit to get to work.


  1. Open Automator.
  2. Click New Document.
  3. Click Service.
  4. Make it look like the attached screen grab, including the part at the top, "service receives [no input] in [iTunes.app]”.

User uploaded file

  1. Change the Loop to whatever you want, but test with smaller increments first. *See notes below*
  2. Save it as "Auto 1080p" or whatever. It will go in a super secret folder where you'll never find it ( ~/Library/Services/ )
  3. In iTunes, follow steps 10-13. This will be the ‘starting point’ for your workflow.

    Alter step 13 as needed - select the title where you want to start the workflow.

  4. In the menu bar click iTunes > Services > Auto 1080p.

    Pro Tip- You can create a keyboard shortcut for this Service!

    1. Follow step 1-4.
    2. Click Services.
    3. Scroll to the bottom of the list to find your new Service.
    4. Click “none” to the right of the Service name.
    5. Click “Add Shortcut”
    6. Type a unique keyboard shortcut. I used "ctrl+opt+cmd+a" w/o the quotes.
    7. Go back into iTunes and type "ctrl+opt+cmd+a" w/o the quotes.
  5. Watch the workflow then enjoy your 1080p content!


Just a few notes:


  1. Enter at your own risk. This is a keyboard macro emulating your typing on the keyboard; if you didn’t follow exactly, or even if you did follow exactly, it might do something undesirable.
  2. Don’t touch your computer until it stops unless you know how to stop the workflow... I couldn’t figure that out. I tried going back up to menu bar > iTunes > Services, but I couldn’t even get that far since the keyboard was typing.
  3. So maybe don't set your loop too high in Automator.
  4. It will not perform the desired function if you click out of iTunes, but it will technically keep going so you still have to wait for the loop to end.
  5. If you followed steps 23.a.1. - 23.a.6. DO NOT reenter the Service keyboard shortcut. I haven’t tried this, but I assume it will be like crossing the streams: total protonic reversal.
  6. This won’t undo any title that is already set to 1080p.
    1. Nor is it smart enough to skip the titles that are already 1080p.
    2. Nor could I find a way to first sort titles by Video Quality.
    3. You'll hear an error sound (boop) if the file doesn't have a 1080p version, then it will move on.
    4. That means titles with max 720p will stay 720p.
  7. If you show the Size column in List view, you’ll be able to watch the file size change from small to large as the workflow proceeds.


I hope this helps everyone here. It took me much longer to write up this tutorial than it did to create the workflow PLUS fixing my titles!

Good luck!

PS- Let’s hope Apple will fix this issue in the near future. Wish in one hand…

19 replies

Itunes default video playback set to 720p, I want default 1080p

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