Messages #images says "Could not load results."

Manually add or remove apps that you download

If you turn on Automatically Add Apps in the Manage tab, your iMessage apps automatically go to your app drawer when you download them. If you turn off Automatically Add Apps, you can manually add apps to your app drawer. You can also manually remove them. Here’s how:

1. Open the app drawer and tap .
2. Tap the Manage tab.
3. Turn on the app to add it to your app drawer. Turn it off to remove it.

1. Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
2. While your device is connected, force it to restart.
   • On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time.
   • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time.
3. Don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.
   
4. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
   

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.

Me too i went into store -Manage - and my #image app is there. But since the iOS 10.3.2 I don't have anymore the #images. Nothing loads. Also in IMessage when viewing my messages it behaves really quick. Hope someone has a solut

Has anyone figured out how to fix this issue? No images show up for me, regardless of what I search for. It used to work. I've tried updating my software, restarting phone, turning images of and on again but it's still not working.

I just spent almost an hour with a nice lady from Apple Support.
I had done searches to attempt to find the solution myself first.

I removed #images from the store feature in iMessage
I turned off 3D Touch in Settings>General>Accessibility

I ensured the Reduce Motion was turned off in Settings>General>Accessibility

I rebooted the phone numerous times.

Once I contacted Support, we went through all these things again.
Her last suggestion was to back up and restore the phone.

Now that I see others have the same issue, I'm going to wait on that.
My husband and a coworker have the same issue so I don't think it's my phone.

If I see someone on here has had success I'll try it.

Usually I can figure things out but it's frustrating when I can't, especially with the experts on the line trying to help.

I just bought my iPhone 7 on May 17 (12 days ago). The feature worked when I got the phone. I'm trying to remember when I did the software update. I'm guessing that's the culprit. Either that or it's not available in my part of Canada anymore.

One more thing that may or may not be related. When I first got this new phone, I didn't have emojis automatically showing when I typed key words. The fix for that was manually adding a bunch of emojis to a message then it started suggesting emojis when I typed.

Anybody in UK, just go Settings>General>Language & Region>Region. Then change to US, worked for me as a workaround, i had to figure this out after numerous unsuccessful  chats/calls...

Let me know if this works...

Cheers

Jay

Me too & hubby! Rang Apple & my network provider & no joy! Was working ok last Thursday! Hubby just text 2 of his friends #images aren't working in iMessage too for them!

FIX THIS QUICK APPLE!!

Hi Jay, Thanks, that does work in that I can see the images but then all my apps such as diary etc are wrong. Reverted back to UK and will wait for Apple to sort the issue out. Thanks though, how long did it take to find that out!!

And yes they are saying it fully went down last night, so are aware but by the time a fix is issued I'm guessing people will have fallen in love with Giphy. I prefer it, the content is plentiful and richer...

Cheers

Jay

The only thing is I don't think Gifphy is free? When I try to download it it's asks me to buy. I don't need gifphy that much to buy it I'll wait for the fix & just use what's app in the meantime!

I am unable to change my location in the iTunes store - I can't change the location while I have an iTunes balance. 😟

I also don't really want to download a third-party app such as giphy, even though the #images in iMessage does get some of its resources from giphy.

I guess I'll wait until Apple gives us a fix for it.

It appears for those of us not in the US that changing the region to US resolves the issue. Unsure why it's not working for you, unless you don't have US set as the region. May be check that if you haven't already done so.

I'd tried just about everything I could think of yesterday to resolve this on my iPhone here in Australia even changing the region setting to NZ or UK. Came across this thread this morning and set it to US and #image began working again. Now reset it back to Aus because too much other stuff gets upset. What's strange is that a colleague with an iPhone 6s here in Australia is not experiencing the problem, yet my wife (in NZ) and I (in Australia) are.

You are correct. I now changed Region from Canada to USA and Now have full search capability within #images.

I already had an open ticket wit Apple and have advised them. Canada is supposed to have full access to this Messenger #image app.

Thanks

What else did it upset? I can't see anything in my use that has changed?

Changing region to USA worked on mine in Australia and my wifes who is in China at present!

I is not only my iPhone but also two iPads that have the issue, I didn't region change them yet.

I am glad many people have seen my temporary fix. And have used it.

You are all welcome, lets just hope that the engineers have picked up the tickets.

Giphy is FREE, and works pretty much the same, when downloading free items from the app store remember that it may sometimes ask for your  id and password, its security... Then when #images is working just delete.

Thanks

Jay