Messages #images says "Could not load results."

Since the upgrade to iOS 10.2, #images shows the message "Could not load results." everytime I attempt to use it. Up to the point where I upgraded, I was able to see and use the images and gifs here. I live in the U.S., and everything is turned on in the Appstore to allow this. What's missing?

iPhone 6 Plus, iOS 10.2

Posted on Jan 18, 2017 7:46 AM

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Posted on Feb 9, 2018 4:00 PM

I’ve found the solution myself.

It says “the connection appears to be offline” when I searched for a GIFs image.

So what I did was, I figured to turn on any possible apps data that I turned off. And I found “HashtagImage”


So, go to Settings > Mobile Data > Turn on “Hashtag Image”.


Happy to send GIFs without WiFi!


Problem solved 😊

87 replies

Aug 8, 2017 10:29 AM in response to Stickney.c

The Short Message Service that allows gifs to be uploaded and sent through the iPhone's native messages app has stopped working on my iPhone 7. When I try to select any gifs to include in a message I get "Could not find any suggestions" and then it provides two hyperlinked suggestions. So far "Food", "Sorry" and "iPhone" have been the only suggestions, which lead to "could not find any suggestions" error messages.f course this is not


Of course this is not a malicious hack being perpetrated by somebody intent on upsetting me or causing me to feel overtly anxious, it is just highly coincidental.

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Messages #images says "Could not load results."

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