You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods will only play out of one ear

I have had my AirPods for about 2 weeks. They worked perfectly at first, but two days ago, they would only play out of one ear, and the bluetooth connection seemed to become unstable. The strange thing is, I can get both the left and right AirPod to work, but never at the same time. I can also see the charge levels (both above 90%). So each individual AirPod is functioning. I tried connecting them to my daughter's phone and my computer, but that didn't fix it, so the problem is with the AirPods, not the devices. I tried to reset them by pressing and holding the bluetooth button on the case (with the AirPods in the case), and by then forgetting the device and reseting the network settings on my phone, but that didn't fix it. Has anyone else had this problem?

Posted on Jan 21, 2017 10:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2017 8:29 AM

I am a bit ashamed to admit that the Genius Bar solved my problem in 15 seconds, literally. When I tried to "reset" my Airpods, I only held the button in long enough to put them in pairing mode, not long enough to actually reset them. Holding the button in for 15 seconds (until the charge light flashes amber) reset them, and they immediately started working perfectly again. For a guy who can usually solve these kinds of problems himself, I feel like a dummy.

19 replies

AirPods will only play out of one ear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.