For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.

Do as the message instructs, contact Apple Support at:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

or:

iTunes Customer Service Contact - https://www.apple.com/emea/support/itunes/contact.html

There is likely to be some issue with your payment method that needs to be resolved.

Visit https://www.apple.com/support/itunes/ww.

Choose your country.

Scroll all the way down and click Get support.

Click iTunes Store.

Start typing "Contact iTunes Store Support to complete this transaction" and click the suggestion when it appears.

That should get you through to this set of options. Pick one.

tt2

For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - https://support.apple.com/HT204034 and related document: iTunes accounts for students - http://support.apple.com/kb/HT5114. Only works for new accounts! You must follow the instructions exactly. Read tips in - https://discussions.apple.com/thread/4368168?answerId=19803853022#19803853022 and https://discussions.apple.com/thread/4475699?answerId=20171445022#20171445022 If it still doesn't work, read https://discussions.apple.com/thread/4245338

Limnos wrote:

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - https://support.apple.com/HT204034 and related document: iTunes accounts for students - http://support.apple.com/kb/HT5114. Only works for new accounts!

Hi Limnos,

Would you care to snag a link to this post Re: Payment method which gives a workaround that should work with existing accounts?

tt2

Hi,

I paid for netflix through my card but my neflix not working and the error comes up saying that your payment is on hold but itunes sent me the payment voucher and its been charged on my card. i called netflix helpline but they said you have problem with your itunes.

If you are trying to use an iTunes Store for a country where you do not live, you are violating terms of agreement anyway and probably can't expect any help.

http://www.apple.com/legal/internet-services/itunes/us/terms.html#SERVICE - "Our Services are available for your use in your country of residence (“Home Country”)."... " Any other use of the Services and Content is a material breach of this Agreement. Apple may monitor your use of the Services and Content to ensure that you are following these Usage Rules."

iTunes Customer Service Contact - https://www.apple.com/emea/support/itunes/contact.html

I can't connect in iTunes although it has already a verification code

Hhl