Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

65 points

For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.

I made my Apple ID in my new iPhone 7 plus, but I can't sign in to iTunes Store, I select none option in payment, why I can't sign in please help me????

Posted on Jan 26, 2017 10:39 AM

Best reply

turingtest2

Level 10

272,871 points

Posted on Aug 7, 2017 4:55 AM

There is likely to be some issue with your payment method that needs to be resolved.

Visit https://www.apple.com/support/itunes/ww.

Choose your country.

Scroll all the way down and click Get support.

Click iTunes Store.

Start typing "Contact iTunes Store Support to complete this transaction" and click the suggestion when it appears.

That should get you through to this set of options. Pick one.

tt2

View in context

19 replies

Aug 7, 2017 4:24 AM in response to hasan wali

Hhuk

Bouakeo

Level 1

4 points

Aug 8, 2017 7:04 PM in response to hasan wali

Photo

Aug 13, 2017 9:10 PM in response to Limnos

Nothing changed.. Please help me , I'm hopeless now 😿😿

Aug 19, 2017 7:37 AM in response to Limnos

You cannot contact them for three days now I've called several times and each time I'm placed on hold to no avail!! For hours at a time! This is ridic

For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.