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iPad tv app Not working offline?

So the new tv app on iPad will not open if not connected to internet. Downloaded some movies. I get on plane and it says error not connected to internet try again. Then screen stays white. What is going on? The reason I rented movies was to watch on plane when not connected to internet. Frustrated.

Posted on Feb 1, 2017 4:29 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2017 10:21 AM

This is a major bug in the new iOS TV App.

Send feedback here.


iPad Feedback


http://www.apple.com/feedback/ipad.html


Someone posted this update from Apple Support.


Update.

Airplane mode only works if you haven't completely turned off your device from the last time you were connected and had the app open.

Apple support was able to confirm the problem and said the engineers are working on this but for now, the only work around is to connect to wifi (use your iPhone as a hot spot if wifi isn't available), open the app, turn off wifi or go into airplane mode and then put the unit to sleep instead of turning it off completely if you're going to need to access the TV app when no wifi is available.

16 replies

iPad tv app Not working offline?

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