Get rid of exclamation mark on iPhone photos

make sure your phone isn't on low power mode, then check again.

I tried a lot of options and this way really works on me. Just try to turn off your low power mode and thank me later 😉

I had the same problem. I clicked on the download and keep originals and it still didn’t work. There’s must be a couple videos or photos that are taking up too much room. I suggest looking through your camera roll and deleting any videos that are over 45 seconds to a minute long because those that up the most space! Hope this helps and good luck!!

why exclamation mark with blurred photo is apperaing

I've got the same problem. Most of my old pictures (around 27 GB) are now blurry, apparently useless and can't be used for social networks or any other purpose. I don't use iCloud, so the problem shuouldn't be related to that. Please, give us help with this. I've got a lot of my life in those pics.

Same problem. The guidance above (i.e. I clicked keep original and download) did not work. The photos are still blurred and exclamation mark is still there. Please assist with bringing photos to original size. That's important. Thanks

No. This doesn't help. The question first asks about the exclamation marks.

Your answer only explains why they were blurry. I knew all of that, but I'm still stuck with the exclamation mark and not being able to download the photos from iCloud.

This is SO frustrating!! I’ve deleted so many things and tried all the above “solutions” nothing works. My phone says I have 4gb of free space yet all my photos have this explanation mark- APPLE CAN YOU ACTUALLY OFFER A SOLUTION

I have found a solution... download all photos to files and then the exclamation mark will be gone

I did have a WiFi connection. There was nothing wrong with any of my settings. I solved the issue now by backing up the phone onto my Mac, resetting it to factory settings, and then restoring. It then took overnight to properly restore all the photos from iCloud but they are working fine now. Must be some sort of intermittent glitch.

I’m with you here. I have tried everything short of doing a total factory reset and restore because I am selling my phone to get a new one, and this would take so much time. My issue is that my old pictures aren’t doing this, only random new ones. I’ve been looking for a fix for days and have tried everything (like I said, short of factory reset and restore), but nothing is working!! I’m so frustrated with this. My husband read yesterday that Apple has admitted that they are “slowing down their older devices”, I wonder if this has anything to do with it? I’m beyond frustrated with this as it’s interfering with my work!! I really hope someone can give an answer that will actually work!

This has never happened before but it’s some of my newest pics from last week and they are not blurry, they are grey with an explanation mark. I have tried everything from the start to the end but nothing is working. Also the iCloud photos is not opening. Please help

How do I get rid of the white exclamation point that appears on some of my pictures in my iPhone X? Very frustrating spending over a $1,000 for another new iPhone and I can’t send pictures! This phone was set up at an Apple store in Thousand Oaks, Ca.

I´ve had the same problem.
I didn´t know what to do. Then I realized that my iPhone was in "Battery save mode", so when I turned off "Battery save mode" then all my photos were back in full size and without problems.
I hope that helps!