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bluebookmark Author

Level 1

57 points

"Your system is infected with 3 viruses!"

Hello,

My name is Blue and I need your help.

I have a Macbook Pro with OS X El Capitan Version 10.11.6. It's a 13.3-inch display with an Intel Iris Graphics and a 251 GB storage capacity.

A pop-up appeared from:

apple.com-supportcenter.pro/401/virusfound.php?_jsess=cc2189bf...

Page states: "Your system is infected with 3 viruses!"

Continuing: "Your Mac is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% - Immediate removal require!"

It appears to be a malware but there's a logo that says, "AppleCare Protection Plan." It seemed legit. I exited the page immediately but was left unsure...

I attached two screenshots to this post. What do you think?

Thank you for your time.

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Feb 12, 2017 4:36 PM

Best reply

Niel

Level 10

726,629 points

Posted on Feb 12, 2017 4:43 PM

It's a scam. The only time a message warning of malware in a Mac OS X or iOS web browser will be legitimate is if you've just uploaded a file to a website; they cannot scan your computer, but can scan files which were uploaded to them(it's done on the server.)

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31 replies

bluebookmark Author

Level 1

57 points

Feb 12, 2017 4:44 PM in response to stedman1

Thank you so much for your help!

Oct 22, 2017 11:34 AM in response to bluebookmark

Every time this message pops up it comes with a loud beep. It hurts my ear overtime when I'm using headphones. I tried blocking it but couldn't. Can anyone tell me how do it block it

Oct 22, 2017 1:22 PM in response to Kurt Lang

Dude there is a way to block the pop up message with terminal. I finally found it. Thats the kind of answer I was expecting.

.Eche.

Level 1

8 points

Nov 6, 2017 1:14 PM in response to rifath khan

How??? I can't find any guide online :/

Jan 26, 2018 7:35 AM in response to bluebookmark

The same thing just happens to me, but there is nothing to Download ... OK, there is a Scan ... just a loud beep and total freezing of the system. !!! My whole MacBook Pro hac been melted !!!