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Question: "Your system is infected with 3 viruses!"

User uploaded fileUser uploaded file

Hello,


My name is Blue and I need your help.


I have a Macbook Pro with OS X El Capitan Version 10.11.6. It's a 13.3-inch display with an Intel Iris Graphics and a 251 GB storage capacity.


A pop-up appeared from:


apple.com-supportcenter.pro/401/virusfound.php?_jsess=cc2189bf...


Page states: "Your system is infected with 3 viruses!"


Continuing: "Your Mac is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% - Immediate removal require!"


It appears to be a malware but there's a logo that says, "AppleCare Protection Plan." It seemed legit. I exited the page immediately but was left unsure...


I attached two screenshots to this post. What do you think?


Thank you for your time.

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

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It's a scam. The only time a message warning of malware in a Mac OS X or iOS web browser will be legitimate is if you've just uploaded a file to a website; they cannot scan your computer, but can scan files which were uploaded to them(it's done on the server.)


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Feb 18, 2018 9:18 AM in response to mia.miriam In response to mia.miriam

So I'm a little doubtful as to this being a problem on one specific web site only.

Of course not. They're all over the place. The Internet is awash in ads almost no matter where you go. There are also thousands of scam sites that try to convince the gullible their computers are infected.


Stopping them is nearly impossible. To get around ISPs canceling scammers' accounts, they run their own servers. Then they hack as many legitimate web sites as they can to redirect users to their scam pages. When those URLs get reported and blacklisted, they just setup a new domain (and there are trillions of possible letter combinations to use). It's a never ending game of Whack-A-Mole.


Worse, there are countries outside the U.S. whose authorities do little to nothing to arrest these crooks, even when their exact location is known and are told where to find them.

Feb 18, 2018 9:18 AM

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Question: "Your system is infected with 3 viruses!"