Some Safari Website Data Will NOT Delete

When I delete website data most but not all of the data is gone.

There are several stubborn sites whose data will not delete no matter how many attempts I make!

I know how to go into Safari / Advanced / Website Data / "Remove All Website Data"

I have tried turning phone on & off

I have done a restart using the power button & lower volume button

I have closed all open windows in Safari

... and countless combinations of the above!

Nothing works!

This is the 2nd time this has happened.

The first time, the data disappeared only after a software "update" to the phone.

Would really appreciate help with this!

Thank you!

iPhone 7 Plus, iOS 10.2.1

Posted on Feb 13, 2017 11:46 AM

Reply
25 replies

Jul 10, 2017 2:42 AM in response to whatabeautifuldayitis

So I have found how to fix this, go to settings>general>reset>reset all settings. After reloads go to settings>safari> Clear history and website data, fixed, I've even gone to webapages that were stuck in their and I'm able to clean them out now. I haven't seen anyone else post this answer anywear yet. FYI I'm on most up to date realease as of today 10 July 2017

Nov 6, 2017 12:13 PM in response to captjackb747

captjackb747 wrote:


If there is anyone from Apple, please feel free to drop me an email and educate me on how to delete website data.

Apple is not reading here. If you wish to speak to them, use the "Contact Support" link at the top right of every page in these forums.


If you want to leave feedback for Apple, use this link:

http://www.apple.com/feedback

Apr 6, 2017 10:09 PM in response to whatabeautifuldayitis

I hate to say this. The only way I was able to clear website data was to back phone up to icloud. Do a complete reset of phone then down load back up. I was thn able to clear web site data. Problem is Apple has a bug they must fix and you can run into this problem again when browsing, for now I would suggest using private browser in Safari when browsing to prevent some of or one of your browsing sites to geting locked in again on website browsing. I hope I am making some sense. Good Luck!

I am talking to Apple support in the morning hopefully they can find what the issue is a fix it for all of us.

RW

May 28, 2017 6:33 AM in response to Triple_C

Triple_C wrote:


Open Finder, Click on "Go" tab and select "Go to Folder",

Type in "~/Library",

Select "Safari", then "Databases" and move all files and folders to the trash (except for _IndexedDB).


Go back to Safari Preferences, Privacy, Manage Website Data, and "Remove All".

It's great that you're trying to be helpful. However, you've made this same post in two different iPhone threads. Your solution has nothing to do with iPhones. It's a good idea to carefully read the original post and make sure you understand what device the person is using.


It's also not permitted to asked for recognition.

Jun 10, 2017 6:17 PM in response to whatabeautifuldayitis

This is a well known and lame defect in the Safari app so here is my easy fix... albeit totally bailing on Safari.

1. Download the Firefox web browser. It's free from the App Store and set it up the way you want.

2. Turn Safari off. I.e. From the iPhone home screen>settings>general>restrictions>enable restrictions>four-digit pass code>safari>turn "off".

3. This will automatically remove the Safari icon from the iPhone tool bar. That's nice because you can simply drag the Firefox icon there. Now your our back in business with a more secure browser.

4. Of course you can always turn Safari back on when/if it gets fixed... but you may have decided you don't want it. It's nice to have options!


Hope this helps

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Some Safari Website Data Will NOT Delete

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