Some Safari Website Data Will NOT Delete

When I delete website data most but not all of the data is gone.

There are several stubborn sites whose data will not delete no matter how many attempts I make!

I know how to go into Safari / Advanced / Website Data / "Remove All Website Data"

I have tried turning phone on & off

I have done a restart using the power button & lower volume button

I have closed all open windows in Safari

... and countless combinations of the above!

Nothing works!

This is the 2nd time this has happened.

The first time, the data disappeared only after a software "update" to the phone.

Would really appreciate help with this!

Thank you!

iPhone 7 Plus, iOS 10.2.1

Posted on Feb 13, 2017 11:46 AM

25 replies

Jul 30, 2017 2:28 PM in response to MDKE

MDKE wrote:

Same here. It still didn't delete. Can Apple do something about this alread. So annoying

The only thing that Apple will do with this thread is remove posts that violate the Terms of Use to which we all agreed when we signed up.

speeddts

Level 1

4 points

Aug 12, 2017 3:12 AM in response to Triple_C

this was super helpful. I found deleting index db files actually removed all remaining removal pages from preferences, manage website data.

Regarding:

Open Finder, Click on "Go" tab and select "Go to Folder",

Type in "~/Library",

Select "Safari", then "Databases" and move all files and folders to the trash (except for _IndexedDB).

Go back to Safari Preferences, Privacy, Manage Website Data, and "Remove All".

That should do it.

Please like my answer if it was helpful!

thanks

Nov 6, 2017 12:05 PM in response to whatabeautifuldayitis

If there is anyone from Apple, please feel free to drop me an email and educate me on how to delete website data. Apple has continued to say you can delete your website data by going to Sarfari/delete website site data/advanced/d Pete website data/ and then delete the individual websites remaining. For the past two years, people have been trying to tell you, "you can't delete all the data", but you know better than the rest of us and continue to say, use the procedure we recommend and you can delete the data. ********. Your program is broke, it has been broke for a long time, we have told you many times and still you insist on saying it is working. FIX the freaking problem and stop insulting the people that are trying to help you.

Chris CA

Level 10

82,513 points

Feb 13, 2017 12:05 PM in response to whatabeautifuldayitis

Quit Safari completely, restart iPhone, then delete.

Apr 4, 2017 6:32 PM in response to wanderindiana

It's extremely frustrating. This feature has not work correctly on my iPad or iPhone in the more than two years I've had them.

Apr 6, 2017 10:41 PM in response to chuckheff

This happened after the update to iOS 10.3.1.

Kmnjsn

Level 1

9 points

Apr 9, 2017 4:52 AM in response to chuckheff

Resetting it wont work either unless you set it up as a new device. I tried that too. I have the issue on my ipad pro and my iphone7.

Chris CA

Level 10

82,513 points

May 27, 2017 3:29 PM in response to Triple_C

Triple_C wrote:

Open Finder,

The iPhone does not have a Finder.

orcamist

Level 1

4 points

Jul 4, 2017 6:33 AM in response to Triple_C

Worked, thanks!

speeddts

Level 1

4 points

Aug 12, 2017 3:09 AM in response to Triple_C

this was super helpful. I found deleting index db files actually removed all remaining removal pages from preferences, manage website data.

thanks

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Some Safari Website Data Will NOT Delete