Update Billing Address in Apple Pay

As many of us have discovered the address that was originally associated with a card stored in Apple Pay is retained in iCloud no matter what you do. I’m assuming that the number of us affected this way is small enough to not be getting more attention. The only sure fire ways to solve this is either create a new iCloud account to use as your primary which will contain your current/correct information and then proceed to set up Apple Pay again or do as I and others have done. Request a new card with a new account number from the bank which had the old addresses populating the Apple Pay fields. Getting a new device, wiping and restoring as new, none of that will work. As soon as you sign into your current iCloud account that address will come back.

I had my bank do this. I deleted the old card, added the new one, you have to be careful because the old one will be offered as an option, just ignore that and opt to add the new one. Apple Pay will then pick up your address from your contact card, hopefully you have it correct there. That address is also verified through the bank as the card gets authorized. Once that’s done you are good, the old address will no longer appear. However it’s quite possible that if we move again the current address will stick with that card and we’ll have to do this again. But I won’t be moving for a long time.

Anyway even though it is a hassle it currently is the only way to finally cure this and it has been a cure for me now through OS updates and multiple restarts, my old address is nowhere to be seen. And for me this was far less of a hassle than creating a new iCloud account/Apple ID.

Yes, it seems to be an issue with Contacts. Editing your contact card may work although you may find after you restart your device that the old address returns. If so, what seems to be the permanent solution is to create a new contact card and make this your “me” card duplicating the correct info from the the old card and then deleting the old card.

I had tried just just changing the address info in my card by editing it but while I was able to delete the old address from Apple Pay data, it returned after a device restart or iOS update. Just completely eliminating that card and creating a new one seems to be the permanent solution. However for me I had my bank issue me a new card with new account number. That turned out to be the permanent fix for me.

It’s funny that I thought I had conquered the problem in iOS 10 by editing my contact card. But iOS 11 brought it back and caused it to appear on my iPad Pro when it had previously only been an issue on my phone. That’s why I just gave up and had a new credit card issued. No problem since. But then saw the post above about deleting the current “me” contact card and creating a new one. That does seem to pinpoint the problem to iCloud contacts. Perhaps one of the iOS updates corrupted the card causing that old address to stick around. Deleting it and creating a new one gets rid of the corrupted data.

My method of getting a new credit card fixed this for me but if I move again my current address may stick to that card. If so then I’ll create a new contact card and delete my current one. When I went to my bank to get a new credit card issued the rep told me I could just edit the address in Apple Pay settings. I let her do it, then restarted my phone to show her how the old address had just come right back. She immediately processed my new card request.

That is definitely a better option. And it also points to Contacts as being the potential source of the problem. The one thing I would also check is to reboot your device and then see if the correct address remains. iOS 11 added a new wrinkle to the issue for me. Occasionally I was able to make the address change and have it hold but restarting the device always brought it back.

If yours remains correct, give it through one more software update to make certain, you should post this in several places. It certainly would point a finger at Contacts/iCloud as the cause. Good job at coming up with this!

There's another long thread about this also. I have 2 cards from 2 different banks verified and in use for Apple Pay on 3 devices, Watch, phone, and iPad. The same 2 cards are verified on my wife's 3 devices, the cards are my accounts. On all 6 devices we changed the billing address to our new home after we moved in December. Of 6 devices only my iPad reverts back to our previous address. The other 5 were straight forward, change home address on our contact cards, go to Apple Pay and select the new address that is now showing and delete the previous one.

I have done a restore of the device and every other thing I can think of but that old address continues to come back on that iPad. At this point I'm assuming only replacing this iPad, which I am planning to do when new models are announced, will correct this. From my experience and all the others that have commented it's like our previous address is somehow hard wired into the device hardware itself. I don't know how that's possible but that's what it seems like.

If it were an iCloud issue it would have popped up on the other devices. It can't be an issue with the bank because I have 2 cards from different banks. The only issue is with the iPad. Fortunately as you have mentioned it does not cause any purchase or billing issue when using to buy something. But it is annoying.

Yes if you delete credit cards but then add the same ones back the old address will always return. Something related to your contact card will permanently attach the first address associated with the credit card. That’s why I believe it’s somehow related to an iCloud corruption related to Contacts.

I have to warn you that it may appear as iOS 11 fixed this for you, don’t be surprised if it returns after an upcoming update. I thought my issue was solved and then came iOS 11. For me I may have a problem if and when I move because my current address is the first one associated with the new credit card. If that occurs I’ll try the deletion of my contact card and creating a new one.

Setting up Apple Pay is not the issue. It's been set up from the beginning with the same 2 cards. But I have moved to a different home address and the billing address in Apple Pay Settings cannot be changed to the new address. It always reverts back to the previous address.