Repeated Keyboard Issues on MacBook Pro 2017

I am now on my second MacBook Pro 13" with keyboard issues - the Apple Store replaced the first one when the the "R" and "T" keys stopped working after one month (they only worked if you hit them in one corner, but not the middle or the other three corners. Now, after 3 weeks with the replacement, the "G" and the space bar all of a sudden work only if you hit them in the middle of the key, not on the edge, which is useless when typing.


Has anyone else experienced this and received a satisfactory explanation? Any ideas on how to fix it?


I assume it is a hardware issue, but I guess it could be software. Super frustrating.

MacBook Pro (13-inch, Late 2016, 4 TBT3), macOS Sierra (10.12.2)

Posted on Feb 17, 2017 1:31 PM

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64 replies

May 18, 2017 3:24 AM in response to rjoesq

I have this problem on a 2017 MBP as well. Various keys (it's currently the 'k' key) require that I hit them at a certain place on the key face; if I hit a corner, the key doesn't work.


The keyboard is fantastic otherwise, it's the best I ever have used.


My 'solution' has been to blow out the keyboard using high pressure air. Sometimes just blowing a sharp stream of air (from my mouth) at the key that isn't working clears up the problem. I think tiny pieces of dust or debris get stuck beneath the key and you need to dislodge them. I'm fortunate to have a compressor in my studio, so that sometimes works as well. I think one of those cans of compressed air photographers use to clean lenses might work as well.

Aug 19, 2018 1:10 AM in response to radic112

I agree, I purchased a 2017 Macbook Pro 13 and had same issues with the keyboard that everyone else is having. My huge concern is out of warranty repair of $700 for Keyboard. I ended up selling my Macbook Pro 13 on eBay and purchased a Dell Latitude on ebay for $600 that came with a 5 year warranty from dell. intel i5, 8gb ddr4 ram and 256gb SSD. Oh yeah and it comes with 3 usb & 1 usb C, hdmi, micro sd and 4g LTE. I can upgrade memory, ssd & battery in less than 5 minutes. I really do enjoy Apple Products however, with Apple pushing the price boundaries this year on the MacBook & iPhone and Battery Gate I'm slowly moving away from their products for now..... Always open to coming back to them if they start to change.


Don't get my started on Social Responsibility.

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Repeated Keyboard Issues on MacBook Pro 2017

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