Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone randomly starts playing music

At least once per day, my iPhone 6 randomly starts playing music even when no music apps are active. This is very disruptive. No headphones are attached, but I do have an iWatch that communicates with the iPhone. I believe the culprit is Pandora. Any advice would be much appreciated.

iPhone 6, iOS 8.1.1

Posted on Feb 26, 2017 5:01 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2017 11:24 AM

Hello Harry,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are having issues with music playing unexpectedly. Since you mention the Pandora app maybe causing this issue, please force close the Pandora app and then restart your iPhone as the shut down and start up process is important to keep the iOS software running properly.


Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch


Cheers!
46 replies
Question marked as Top-ranking reply

Feb 27, 2017 11:24 AM in response to harryfrommansfield center

Hello Harry,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are having issues with music playing unexpectedly. Since you mention the Pandora app maybe causing this issue, please force close the Pandora app and then restart your iPhone as the shut down and start up process is important to keep the iOS software running properly.


Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch


Cheers!

Mar 9, 2017 5:50 AM in response to brenden dv

No amount of force quitting/rebooting or uninstalling/rebooting/reinstalling has resolved this for me. iPhone 7plus, same problem since last pandora upgrade but doesn't just play pandora. Sometimes it plays my iTunes music. Can be triggered by any number of events such as: Bluetooth connect/disconnect, locking the screen, silencing/declining a call and sometimes just out of the blue with no discernible trigger. It's very random. I haven't found a way to reliably reproduce the issue on demand. It does seem to happen at least once a day and often several times daily. I've taken to keeping the volume turned down so that it doesn't cause any issues at work when it randomly starts playing at inappropriate times. OK love Pandora but may need to uninstall it till they figure this out.

Mar 15, 2017 5:09 AM in response to harryfrommansfield center

It seems most of the community members here are experiencing this problem due to Pandora. However, I do not have Pandora and I have never downloaded or used it. However, my iPhone 6s plays music from iTunes randomly and also Siri starts abruptly. I am not sure what is causing this and I have tried to reboot. It happens more frequently when I am using earphones or moving with my phone in my pocket. I have tried to remove the phone casing and tried using new earphones but the problem has persisted in March 2017. Could anyone have a solution to abrupt starting up of music and Siri? Thank you!

Mar 24, 2017 12:12 PM in response to sandaykc

Mine does the same thing as sandaykc!! I don't have an Apple Watch. It's just super annoying. I'll plug in headphones and Siri will randomly open several times. Music will just start playing sometimes- I don't have any downloaded music on my phone, so it must be coming from iTunes somehow. This is a recent problem for me, since one of the last few updates. Incredibly obnoxious and I hate it.

Mar 30, 2017 7:39 PM in response to harryfrommansfield center

I am having the same problem. But for me it doesnt happen just once a day.. its several times a day and i mostly have my phone locked in my pocket or in the phone holder in my car and it ALWAYS starts pandora by itself. Locked, unlocked, in a call, charging, not chatging.. no matter what the phone status is, it starts pandora. I always have my iWatch connected to my phone. So I think its the iWatch.. right? Please fix this apple!

Jan 16, 2018 7:16 AM in response to brenden dv

Hello brenden dv


The response was not helpful and the problem continues to stretch into the year 2018 and all the way into iOS 11.2.2. Can anyone from the "Community Specialists" provide any more feedback to this issue? What kind of information has been gathered in the time gap of the original post up until today?


Anything? Please share.


My iPhone randomly plays the music from the music app. Not Pandora. I don't have the watch. No Bluetooth. The music is not even downloaded... it keeps streaming from the cloud, consuming data ever time.


Any updates would be nice and certainly helpful to new people that feel disparaged from seeing threads like this one.

Jan 18, 2018 7:48 AM in response to uye_ve_uye

Lucky for me, I figured it out myself, but it a someone else problem. He somehow managed to unintentionally buy music from iTunes, and ever since then, every time he put his phone down.... he somehow managed to hit the play\pause button on the white cord of his ear buds. The user thought it was magic, because, like many other iPhone users, they don't know what the devices are capable of. He keeps the white ear buds plugged in all the time (that was my first hint.


The most aggravating thing to him and me, was that you can't disassociate the music from playing! You can't go to settings and turn that functionality off! PLEASE APPLE.... PLEASE stop forcing "features" onto all of us without a back-out option!!!!!


The purchased songs were not even downloaded, they were on the cloud. Found a way to delete the "play list" and it stopped happening. Just like the battery\performance slowdown "feature" to save your battery life! They should but an option under settings\battery "to turn "performance throttling" off


But that wont force you to buy new batteries or new phones from them now, will it?


Hope I helped a Smidge.User uploaded file

Mar 11, 2018 1:50 AM in response to Scottdogman

You are right on! Oh I soooo wish I could get off the Apple treadmill, these issues are absolute BS. I have the issue of music and Siri (aka big brother Apple) playing ramdomly, I don’t have Pandora. Usually happens when ear buds are plugged in, Apples or otherwise. There has got to be a solution to this, it’s annoying enough when I’m just driving or by myself but ridiculous when in a meeting or on the phone with someone.

Mar 13, 2017 2:22 PM in response to harryfrommansfield center

Just out of curiosity, I deleted Pandora from my iWatch, but kept the app on my iPhone. Since doing that about two weeks ago, I have not experienced the problem of music starting up randomly that I described in my post of Feb. 26. I'm keeping my fingers crossed that somehow that has eliminated the problem, but it is annoying if that is the case. Clearly, it should not be happening in the first place.

iPhone randomly starts playing music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.