"Unable to activate Touch ID on this iPhone"

My Touch ID not working and show the problem failure of Touch ID not wark

I get this message when I restart my phone.

Hello,

Take a look at this article:

Get Help with Touch ID on iPhone and iPad - Apple Support

The only sources that forbes article sites are just links to some posts from people here. It really is a p-poor bit of journalism as it cites no evidence whatsoever for any large spread nor systematic error. It's little more than a personal blog post, not professional technical journalism.

That said, if you just reset the iPhone can you setup fingerprint entry again? You can always call Apple or take it in to a store for a free evaluation if you suspect an actual hardware issue with your phone.

@ iak25, you are not alone. I have been battling this issue for weeks and no solution. It's just annoying and no one has a solution, not even Apple.

Hopefully, someone will find the solution and post it and maybe Apple woukd be shamed.

Please feel free to mail me if u have a resolution,

****@****.com

Thabks

<Email Edited by Host>

Hey, have the same issue with my iPhone 6s. One fine day the touch ID stopped working and I took it to the Apple store. They checked the phone and advised that its a hardware failure. On asking for the reason for this, I was told its due to normal wear and tear for which I mentioned to them that my iPhone 5s has a touch ID and has no issues in 4 years, but they din't have an answer to that. They offered me a new phone if i pay 50% of the cost. :(

So Apple doesnt have a solution to this and we all have to get used to using the phone without the Touch ID or get a new phone.

.. disappointed Apple User

Hi

Go to Support.apple.com They can test your touch I'd over your wifi

They will send you a post paid box to return iPhone for battery check /replacement.

I got this repaired free it took 4 days use SIMCARD in other phone if you have one.

Cheers

Brian 🇬-1F1E7;

Hey Brian,

I have done that and the system showed them hardware failure. That's when they recommended me to go to the store. The store also performed the same diagnostics via wifi.

As per them because the phone is out of warranty they cant do it for free irrespective of the fact that it isn't the users mistake in such cases.

ashish891 wrote:

As per them because the phone is out of warranty they cant do it for free irrespective of the fact that it isn't the users mistake in such cases.

Whose "fault" it is is irrelevant after the warranty has expired. After the warranty has expired, the users bears the cost of repairs.

Me too. The TouchId suddenly failed on my iPhone 6. I did not perform any repair or modification on it. It also drains out fully charge battery in a few hours. I contacted Apple Authorized Reseller and Repair Center and they told me touchId problem cannot be repaired. If I want to solve the problem I have to change to a new one (1 to 1 exchange). It will cost me around Usd 500. That is insane!

I thought Apple products has a very high quality. I'm disappointed.

This is not true. You can replace a screen and transfer the original home button, then the Touch ID will work correctly. Thing is replacements screens come with a new home button attached, and ofter third-party places are too lazy to do that correctly not informing their customers.

Unable to activate Touch ID on iPhone 6 Plus. This happened after changing the broken screen and the battery.

Please advise.

LR

Has anyone been able to get this fixed yet? My daughters phone just started saying unable to activate Touch ID.

In Touch ID and Passcode, turn off iTunes and apps if it's on. Reboot phone. That solved the issue for me.

not working for me.. seems to be hardware issue. But Apple support is not good.