iPhone messages not showing contact names

Yesterday imessage on my iphone was showing the contact name when someone texted me. Now it is showing only the phone number. I have not knowingly changed any settings. What do I need to do to change it back to showing the names?

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iPhone 5, iOS 10.2.1

Posted on Mar 2, 2017 2:05 PM

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Posted on Sep 20, 2017 4:10 AM

None of the above worked but I just got it fixed. (The numbers instead of names happened to me because I signed out and into icloud trying to fix something)


So I went to Settings > Contacts > Short Name and then turned the Short Name in this menu off, and looked at my messages and it was fixed, and then turned short name on again. (I also first played about with orders for the Sort Order and Display Order in Contacts before going to short name, not sure if this had an influence)

119 replies

Sep 20, 2017 9:06 AM in response to dmarie05

My problem of missing names replaced by phone numbers got fixed when I changed the entries in my contacts to the standard formula: + countrycode (areacode) phonenumber. Problem has occurred when some new numbers were added for the overseas contacts. After the correction all US numbers look like this: +1 (555) 555-1212 and the overseas numbers look like this: +49 555 111 222 for mobiles and +49 55 555 11 22 for the stationary numbers.

Dec 27, 2017 10:11 AM in response to Demo

This is what worked for me. I was working on another issue where I signed in and out of iCloud on iPhone 7. Tried a number of turning things on & off. Making the simple edit to one anything in my contacts and restart restored everything in iMessage that had just a phone number rather than displaying the persons name. 😀

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iPhone messages not showing contact names

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