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Level 1

34 points

Fix for No Sound in iTunes on Windows 10

Guys this is just more something I wanted to share. I was searching forums back late last year when I noticed an issue where iTunes would just not play sound anymore. It was working fine after my Windows 10 upgrade and then just out of nowhere I could not get sound to play in iTunes. Checked and made sure all volume sliders were up and ran through my playback devices in sound to make sure it was not playing on the wrong device. Sound was working fine on everything else except iTunes. I uninstalled and re-installed iTunes 1 or 2 times as new versions came out in case it was some kind of Windows 10 issue with iTunes but it never fixed it. Finally today while I was going through a forum I noticed someone post about disabling the Sound Enhancer but it was already disabled. But I noticed another setting on the same page. The Play Audio Using: Section was set to Windows Audio Session. I changed it to Direct Sound and tada I can hear sound in iTunes again. This may work on older operating system versions to. Windows 10 was just what I was using.

Heres the process

1. Open iTunes and go into Edit and then preferences

2. Click Playback on the preferences screen.

3. At the bottom you will use Play Audio Using:

4. Change from Windows Audio Session to Direct Sound.

5. It will ask you to close iTunes and re-open and then you should have sound again.

You might be experiencing a different issue but if this can help one other person its worth it to post especially being a simple thing to check. Thanks!

null-OTHER, Windows 10

Posted on Mar 11, 2017 5:01 PM

Best reply

Suggzy79

Level 1

4 points

Posted on Jul 6, 2018 3:59 PM

Hi all,

This is the only thing that worked for me, using windows 10.

1. Open

Settings, and click/tap on the System icon.

2. Click/tap on

Sound on the left side, and click/tap on App volume and device preferences under Other sound options on the right side.

3. You should see the ITunes app/icon to the right of that, there s a drop down box labelled Output which I think lists the different sound cards installed in your conputer, I selected default and the sound came through straight away loud and clear as before.

NB I m not sure why the iTunes app wasn’t set to default in the first place, despite researching relentlessly and tweaking settings over the last few days to solve this issue, switching to direct sound in ITunes had no effect. Hope this helps.

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235 replies

Jul 9, 2018 2:30 PM in response to acex5

Thank you so much. I did what you said and now I have sound on my PC Windows 10.

I had sound from any other program, but not iTunes.

Just do all those steps and close then restart iTunes.

Thanks!!! Thanks!!! Thanks!!!

jar595s

Level 1

4 points

Jul 19, 2018 11:13 AM in response to acex5

I could just kiss you! I have been working on this forever. My hard drive died and I am reinstalling everything. I have over 5k mp3's and have had trouble with the sound to itunes. Thanks so very much! I have my music back.

budkin

Level 1

8 points

Jul 25, 2018 1:05 PM in response to acex5

So psyched I just found this post. When I remove my USB headphones I often have this problem and have to restart Windows 10 get sound from iTunes working again. I just tried this solution and it worked perfectly! Thanks!

wrmff03

Level 1

4 points

Sep 10, 2018 10:45 AM in response to acex5

i have tried this and it does not wirk for me as my issue is no volume on individual song..

i downloaded a song that apparently had no volume to start with from itunes...

rechecked itunes and confirmed that some songs hsdhas no volume at all on a particulsr album...all others play fine...

why is this? issue hss to be st itunes end!!!

Sep 20, 2018 12:26 PM in response to acex5

OMG thank you SO much! As so many others have stated here, this was driving me nuts to the point of giving up on iTunes completely for months. I finally decided to try it again with a new install and still no sound.

Then I found this wonderful, helpful, solution, and it's playing perfectly now 🙂

Thank you, thank you, thank you!!

Nov 16, 2018 1:14 PM in response to acex5

I want to thank you! I was experiencing the same issue and I was so ****** off, I was ready to cancel my Apple Music subscription and switch back to Spotify. I then decided to perform a Google search and came across your post and I used your instructions and it worked like a charm! Thanks again!

Dec 19, 2018 6:35 AM in response to acex5

Thanks for this! I've had this issue on and off ever since I got a new Windows 10 PC. Searched so many times and just got standard advice to check speaker volume etc. Tried this - worked 1st time! Much appreciated.

Mar 16, 2019 8:17 PM in response to acex5

Thx so much for your post. I just built a new pc and sound worked fine, except for iTunes. Your post allowed me to fix it in 30 seconds. Thanks so much for taking the time to post it. It DEFINITELY was NOT intuitive to do that.

cahib

Level 1

73 points

Jun 13, 2019 8:51 AM in response to acex5

Thank you so much for this fix. After switching to apple music, I've been streaming from my pc more often since then and out of nowhere sound stopped working. This fixed the issue for me, thank you very much

Jul 12, 2019 7:13 AM in response to acex5

This solution worked well for iTunes Music Playback, but strangely Video Audio Output is still not coming through.

Any ideas?

~ 2018 Win Pro Edition + iTunes (x64) + Arctis Pro Gaming Wireless Headset

Jul 14, 2019 9:17 AM in response to acex5

I don't hug a lot of strangers, but I could ABSOLUTELY hug you right now! I was out of guesses as to why ONE program wouldn't play sound for me, and out of guesses what setting I could possibly change to fix this! THANK YOU!

Oct 22, 2019 1:23 PM in response to acex5

This is another reason I say F*CK APPLE Products!!

POS service, and POS Programs!

WHY is this so F*CKIN DIFFICULT to use my headset?

I have to learn so much **** to use, even trying to add song to library was a f*cking process,

which I don't even try to use this anymore,

but had something I wanted to hear again (1 song), and what a F*CKING process! All over again!

FUCK APPLE!

Funny thing... I have heard many smart people swap to Samsung phones...

and they all say...

Galaxy Phones are more difficult to use.. but are WAYYYY Better!!!

Again, I say, "FUCK APPLE!"

Nov 17, 2019 11:50 AM in response to acex5

Dude! I really appreciate you. Every time I blast my loud AF neighbors with my analog pioneer system with the four foot speakers that played everything on my laptop BUT my itunes.......I'll say a prayer for your well-being. Be blessed.

Jan 9, 2020 5:29 PM in response to acex5

I am computer illiterate, HOWEVER, your post FIXED the problem I was having. I have no idea what I'm doing and or why; I just followed your instructions and the fuzzy audio sound I was getting was corrected! Thank you!

beaya

Level 1

4 points

May 3, 2020 4:15 PM in response to acex5

THANK YOU!!! I just spent an hour trying to figure out why I could hear music out of my speakers but not my wireless pro beats. I could pause the song and hear other sounds out of my computer but not iTunes. Thank you, this worked.

Fix for No Sound in iTunes on Windows 10