Fix for No Sound in iTunes on Windows 10

Guys this is just more something I wanted to share. I was searching forums back late last year when I noticed an issue where iTunes would just not play sound anymore. It was working fine after my Windows 10 upgrade and then just out of nowhere I could not get sound to play in iTunes. Checked and made sure all volume sliders were up and ran through my playback devices in sound to make sure it was not playing on the wrong device. Sound was working fine on everything else except iTunes. I uninstalled and re-installed iTunes 1 or 2 times as new versions came out in case it was some kind of Windows 10 issue with iTunes but it never fixed it. Finally today while I was going through a forum I noticed someone post about disabling the Sound Enhancer but it was already disabled. But I noticed another setting on the same page. The Play Audio Using: Section was set to Windows Audio Session. I changed it to Direct Sound and tada I can hear sound in iTunes again. This may work on older operating system versions to. Windows 10 was just what I was using.


Heres the process

1. Open iTunes and go into Edit and then preferences

2. Click Playback on the preferences screen.

3. At the bottom you will use Play Audio Using:

4. Change from Windows Audio Session to Direct Sound.

5. It will ask you to close iTunes and re-open and then you should have sound again.


You might be experiencing a different issue but if this can help one other person its worth it to post especially being a simple thing to check. Thanks!

null-OTHER, Windows 10

Posted on Mar 11, 2017 5:01 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2019 8:51 AM

Thank you so much for this fix. After switching to apple music, I've been streaming from my pc more often since then and out of nowhere sound stopped working. This fixed the issue for me, thank you very much

235 replies

Oct 22, 2019 1:23 PM in response to acex5

This is another reason I say **** APPLE Products!!

POS service, and POS Programs!


WHY is this so F*CKIN DIFFICULT to use my headset?

I have to learn so much **** to use, even trying to add song to library was a f*cking process,

which I don't even try to use this anymore,

but had something I wanted to hear again (1 song), and what a F*CKING process! All over again!


**** APPLE!


Funny thing... I have heard many smart people swap to Samsung phones...

and they all say...

Galaxy Phones are more difficult to use.. but are WAYYYY Better!!!



Again, I say, "**** APPLE!"

Jul 17, 2021 3:03 PM in response to acex5

I just experienced this only yesterday and it happened while playing between songs. I though my audio jack had begun to be defective. But then this morning I tried playing movie and the audio works perfectly fine on my earphones. Then I search for answers. Thank you very much!!! I was just wondering, what have I done to cause this switch. Again the problem occurred between songs, there were no windows update that I was aware of. So any other info (aside from windows update) how this (Play Audio Setting) occurred. Thanks again, this information is so very helpful.

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Fix for No Sound in iTunes on Windows 10

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