iPhone 7 plus does not ring only vibrate

I purchased an iPhone 7 Plus a month ago. It worked totally fine, and then all of a sudden, the phone stopped ringing. So unless I'm holding it or I hear the vibrate's, I miss all my calls.
Went to apple. They swapped the phone over. It's been 2 weeks and it has started happening again.
Any solutions? Apple doesn't seem to know how to fix the problem...

Posted on Mar 14, 2017 10:57 PM

18 replies

Oct 24, 2017 5:07 AM in response to susbay123

Thank you so much

ArlineLB

Level 1

4 points

Nov 21, 2017 3:32 PM in response to susbay123

Thank you so much!!! I had recently taken off the protective case and must have hit this button by mistake. You saved me from a lengthy hassle from the Apple Store!! Have a great holiday!!!🦃🌽🍗

Nov 26, 2017 11:09 AM in response to susbay123

Thank you! This was driving me nuts.

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iPhone 7 plus does not ring only vibrate

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