Cannot complete action in family sharing

I am trying to add my husband to a family member so he can download my music I have purchased and on his ipad it keeps saying cannot complete action. I have changed the info in his account to be the same credit card under my name I am at a loss any help would be great.

Posted on Mar 19, 2017 12:53 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2017 2:36 PM

I finally got this to work through the phone.

I selected the “invite in person” option. They key their password in (basically them accepting) on your phone. Hope it works for others too.

30 replies

Dec 27, 2017 7:56 AM in response to rbtwrld

After trying to create a child iCloud for last 48 hours, this morning i tried it again and it worked. I was able to add woo childs iCloud to my family sharing. I have no clue what the issue was & Apple clearly doesn’t know anything as well. I was on the phone with the support team for almost an hour last night and couldn’t figure out the issue. But the good thing is i was able to finally add my children to family sharing account.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot complete action in family sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.